Osmo Mobile 3 Horizontal Drift
3380 3 2020-4-27
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kernelmd
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Hi, I have a DJI Osmo mobile for 2-3 months.
I recently started to observe a very strange behaviour - pretty fast drift (pan) to one side.

It is very annoying since you cannot keep the camera looking straight forward.
Even using ActiveTrack the subject is somewhere on the side, not in center.

I have performed all kind of balancing, calibrations - nothing seems to help, always the same result the drift is still present.

Intresting to note is that it always drifts to the right, but when I invert the pan controls - it starts drifting to the left!
Also if I increase the Control Stick Speed - it also start to drift faster, or slower.

Please advice what to do?
2020-4-27
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DJI Mindy
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Flight distance : 7 ft
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Hi kernelmd, we apologize to read the difficulties with Osmo Mobile 3, may we verify whether your firmware is the latest version? What mobile phone are you using and any chance to have a try with another phone to help isolate the problem?
2020-4-27
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kernelmd
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United States
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Thank you for reply!
I am using an iPhone XS+, and an iPhone XS - both have exactly the same issue.
Firmware: v01.00.00.60
iOS App: 1.2.24
2020-4-27
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DJI Mindy
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Flight distance : 7 ft
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kernelmd Posted at 4-27 23:29
Thank you for reply!
I am using an iPhone XS+, and an iPhone XS - both have exactly the same issue.
Firmware: v01.00.00.60

If the gimbal has been balanced properly and it keeps drifting with different phones, it is recommended to send in for the evaluation, please start a ticket here: https://repair.dji.com/repair/index?site=brandsite&from=nav Sorry for any inconvenience caused.
2020-4-28
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