Gordon HayC
lvl.1
United States
Offline
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I ordered mine on the 27th of April and today May 2nd still processing!! My bank has been charged[ on account]
on the 28th of April! so they have funds in their bank collecting interest. got an e-mail from Gabby at DJI{/color]
Here is the response today
| EJ (DJI Support) 5月3日 CST01:47 Hello Gordon,
Thank your for reaching us back!
I understand that you wished to know the status of your order, As per checking it here your order is estimated to ship out on May 19, 2020. We received your last payment April 28, 2020. After checking that the estimated to ship when the time you placed the order will take 10 to 15 business days after payment confirmation, weekends are not included. Then, please allow within 3 to 5 business days for the standard actual delivery. Please take note that we follow first come, first serve basis and also we always vary on the availability of the said item on the assigned warehouse. Also, DJI does not currently provide an overnight delivery service. This service may be available in the future.
Once it's all set for shipping, you will receive the tracking link through your email automatically so you can check the order update from time to time.
We appreciate your time and understanding. Have a great day!
Should you have concerns, please let us know.
Thank you,
Gabby
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