Deucalion
lvl.4
Flight distance : 103091 ft
United States
Offline
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You got me thinking about Care Refresh...
DJI Care Refresh does not cover the following:
1) The date when you apply for the replacement is not within the period of validity of your replacement service.
2) The corresponding parts have not been shipped out within seven natural days after the Online Service case is submitted. Or, the corresponding parts have not been shipped out within three days after the Express case is submitted.
3) The replacement times have been used up.
4) The part is not covered by the replacement service.
5) Damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI.
6) Some or all of the parts that are covered by the replacement service are lost.
7) Some or all of the parts that are covered by the replacement service have been stolen, looted, or discarded.
8) Damage caused by flights in unsuitable conditions.
9) The product is damaged deliberately.
10) The product is damaged directly or indirectly by natural disaster, war, military action, riot, coup, treason, terrorist activities, etc.
11) Technical enhancements or performance improvements for your product provided at an extra fee.
12) Damage caused by modifications that are not in accordance with DJI official instructions.
https://www.dji.com/service/djicare-refresh/info#terms
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