I submitted my points for auditing on April 30. It says that they will be audited on the first working day of the month which was May 1. As of today May 2 they still have not been audited. is this normal or did I do something wrong? Thanks!

Hi NatureDigital, we apologize to keep you waiting, May 1-5 is the Chinese Labour Day Holiday, the audit is expected to be delayed. We will inform the team to audit the point exchange as soon as possible once they are back to work, sorry for the inconvenience caused and appreciate your understanding.

DJI Mindy Posted at 5-2 20:07
Hi NatureDigital, we apologize to keep you waiting, May 1-5 is the Chinese Labour Day Holiday, the audit is expected to be delayed. We will inform the team to audit the point exchange as soon as possible once they are back to work, sorry for the inconvenience caused and appreciate your understanding.

Ok it is fine. Thank you for letting me know!

NatureDigital Posted at 5-3 13:55
Ok it is fine. Thank you for letting me know!

You are welcome, thanks for your patience.

here too same issue,

Here too same issue....

dgplus.dg@gmail Posted at 5-5 11:53
Here too same issue....

We have informed the team to audit in priority, please wait patiently. Thank you.

NatureDigital Posted at 5-3 13:55
Ok it is fine. Thank you for letting me know!

My points have now been awarded.