Hexecutor
lvl.1
Flight distance : 108556 ft
Italy
Offline
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Hi, I have got a product replacement from amazon and I would like to transfer my actual care refresh from my previous mavic mini to the new one, I have contacted the support team but they are asking me a valid pdf proof of shipped back item. But what is actually a valid proof from amazon? I can send order number, shipping number , a screenshot from my order list, is that enough or do I need anything else?
Anyway my new mavic mini is going to arrive in few hours and I will need care refresh on it, is possible to transfer it as soon I will have the new S/N or I have to buy a new one and ask refund for the previous care refresh as soon I will get/understand the “valid proof“ from amazon ?
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