First crash, now what?
759 2 2020-5-8
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KW-Photo
lvl.1
United States
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I got my new Mavic Mini on Wednesday. I was practicing some manuevers to get ready for doing real estate work and had a mishap. I flew into a tree, which busted a rotor and the drone fell to the ground about 20 feet. The left front arm is broken and I'm having issues with the gimbal. I can move the gimbal freely with my hand, but the app says the gimbal is stuck. I can't reset or calibrate it.


I didn't get around to signing up for any protection plan yet.


What's the best way to get myself up and flying as soon as possible?


2020-5-8
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi KW-Photo, we apologize to read the crash accident, it is recommended to start a ticket online and send in the drone to DJI repair center for the diagnosis and the repair service, our repair center will help it solved. Please create a case here: https://repair.dji.com/repair/index?site=brandsite&from=nav
2020-5-8
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InspektorGadjet
Second Officer
Flight distance : 439915 ft
Spain
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Same thing happened to me a while ago, its taking actually a lot of time, if you want to save some time and not do like I did... check my post.

https://forum.dji.com/forum.php? ... p;page=2#pid2142482
2020-5-13
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