Can’t download video from DJI Fly + Chinese letters
318 2 2020-6-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
deremic
lvl.1
Flight distance : 335423 ft
  • >>>
United States
Offline

Hi,

I’m trying to download 1080p cached videos from the DJI Fly app to the iPhone Photo gallery.

When I click the download icon at the bottom of the screen I see a message asking me to connect the drone in order to download HD video which I don’t want. All I want is to transfer cached 1080p videos. How I can achieve that?

Also, there is some message in Chinese showing on the button, which is odd as my iPhone region is set to US/English. Please see the screenshot attached.
6AF9C10B-2BDE-443E-9C92-49FCC8E0FE8E.png
2020-6-7
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hi deremic, thanks for your feedback, may we verify the version of your DJI FLY APP and the model of your iPhone and its OS version? We will forward to our engineers for attention.
2020-6-9
Use props
deremic
lvl.1
Flight distance : 335423 ft
  • >>>
United States
Offline

iPhone XS Max
iOS 13.4.1
DJI Fly 1.1.3
2020-6-9
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules