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Bluetooth connection issues
142 3 7-7 09:39
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Northern Monkey
lvl.1
United Kingdom
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I have an iPhone 11 Pro Max and every time I come to use my Osmo Mobile 3, I have to reconnect the gimbal and phone - my phone shows the gimbal in the bluetooth options but they won't connect unless I reset the bluetooth on the Mobile 3 and then connect them as new devices.

Anyone having a similar issue or know how to solve it so I don't have to reconnect them every time?


7-7 09:39
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Cavu Films
Captain
Flight distance : 510400 ft
United States
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Is your DJI account auto-logging out by chance on your phone?
7-7 10:18
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Northern Monkey
lvl.1
United Kingdom
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Ah good call - it’s logged me out and I’d not realised when I’ve been doing some quick vids. Hopefully that’s resolved it.
7-7 10:35
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DJI Stephen
Super Moderator

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Hello there Northern Monkey. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please follow Cavu Films's reply on post #2 and if the issue still persist kindly please try using a different mobile device for us to be able to isolate the said issue. Thank you.
7-7 21:09
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