Lost color?
1068 12 2020-7-20
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fans848f7190
lvl.3
Flight distance : 20669 ft
United States
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I just got my first drone with the DJI Air unit. I'm using the whole system with controller. As I was setting up my new drone the video feed lost color and was just black and white?. Is this normal? I did notice the Air unit was hot as the drone was sitting idle while I was checking my settings for about 5 minutes.



2020-7-20
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fans848f7190
lvl.3
Flight distance : 20669 ft
United States
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So windy out today not a day to be testing out a new drone....LOL




2020-7-20
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KREMi
Second Officer
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Poland
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interesting, cables camera>unit are ok? no dmg there?
2020-7-20
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A J
Captain
Flight distance : 13978875 ft
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United Kingdom
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Not sure why you lost colour but it looks cool in B&W
2020-7-22
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A J
Captain
Flight distance : 13978875 ft
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United Kingdom
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Not sure why you lost colour but it looks cool in B&W
2020-7-22
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jffry7
lvl.4
Flight distance : 27566 ft
Singapore
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Mine did similar just today but everything turned green. reset power on model and flew fine for a few batts. I was flying indoor and my power was only set to 200mW.
2020-7-22
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Kryml Munsta
Second Officer
Flight distance : 185262 ft
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Germany
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jffry7 Posted at 7-22 04:54
Mine did similar just today but everything turned green. reset power on model and flew fine for a few batts. I was flying indoor and my power was only set to 200mW.

happened to me, too twice.
- color faded to black/white once
- and the other flight color was blue/green'ish

repowering zje drone/fpv-unit turned the colors back to normal
2020-7-22
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jffry7
lvl.4
Flight distance : 27566 ft
Singapore
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Hmmm... need to watch out for this. Only happened once as of this writing but on a note. This only happened after the new updated FW 1.00.06.00
2020-7-22
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DJI Susan
Administrator
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Sorry for the delay. After checking, it could be the issue with the camera or coaxial cable. You may need to send the unit in for service.
Please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index
2020-7-27
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fans848f7190
lvl.3
Flight distance : 20669 ft
United States
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DJI Susan Posted at 7-27 05:40
Sorry for the delay. After checking, it could be the issue with the camera or coaxial cable. You may need to send the unit in for service.
Please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index

Did you not read the thread where people stated similar things happened to theirs after the latest update as well??? Hello
2020-8-1
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rayk
Second Officer
Flight distance : 37562 ft
United States
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jffry7 Posted at 7-22 04:54
Mine did similar just today but everything turned green. reset power on model and flew fine for a few batts. I was flying indoor and my power was only set to 200mW.

I just had the same thing this evening, and everything turned green as soon as I started flying. When I armed it was not green. I finished the flight, changed batteries and then everything was back to normal.

2020-8-2
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Ewoud Wijma
lvl.1

Netherlands
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jffry7 Posted at 7-22 04:54
Mine did similar just today but everything turned green. reset power on model and flew fine for a few batts. I was flying indoor and my power was only set to 200mW.

I had the same yesterday, screen all green, repower, then back to normal. DJI, Is there an explanation for this? Is this a bug?
2020-8-28
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Ewoud Wijma
lvl.1

Netherlands
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DJI Susan Posted at 7-27 05:40
Sorry for the delay. After checking, it could be the issue with the camera or coaxial cable. You may need to send the unit in for service.
Please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index

Too many people have this. I guess it is not hardware but software. Not the worst problem possible but if it is a bug, could also be related to other problems like image freeze...
2020-8-28
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