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Flight distance reset
762 11 2020-7-25
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Hi,
I apologize for reposting here, but this is the right section and I can't delete or move the previous post.

I would like my flight distance to be reset, as I cleared the flight  history from the DJI Fly app and now it does not match with the one  displayed on the forum.

Thanks in advance for your help!

2020-7-25
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DJI Natalia
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Hi ElioMigliorato, sorry for the inconveninece caused, the previous post has been deleted. Regarding your request to reset the Flight distance on the forum, I will forward it to the related team for further assistance. Thanks.  
2020-7-25
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Hi Natalia, thanks for your attention!
2020-7-26
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DJI Natalia
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ElioMigliorato Posted at 7-26 01:28
Hi Natalia, thanks for your attention!

You're most welcome. Hope you have a nice weekend.
2020-7-26
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DJI Natalia
Administrator

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Hi ElioMigliorato, sorry for the inconvenience, could you please confirm and let me know your flight distance data in your DJI FLY app? Our team will help to match it on the forum. Looking forward to hearing from you. Thanks.
2020-7-26
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Hi Natalia, the DJI Fly app still shows 0 min, 0 m, 0 flights at the moment, as I haven't used the drone yet after clearing my flight history.
2020-7-27
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Hi Natalia, I'm looking forward to a response. In the meantime I'm not using the drone to keep the flight distance on the DJI Fly app null. Thanks for your help!
2020-7-28
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Since I'm not using the drone until the distance is reset, I would appreciate an early resolution. I haven't had an answer in four days. Is there a problem?
2020-7-30
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DJI Natalia
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ElioMigliorato Posted at 7-27 00:22
Hi Natalia, the DJI Fly app still shows 0 min, 0 m, 0 flights at the moment, as I haven't used the drone yet after clearing my flight history.

Sorry for the late response. If so, I will ask our related team to help you reset the Flight distance to the number 0.
2020-7-30
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Thanks for your reply. Like I said, I'm not using the drone while waiting for the flight distance reset, so the DJI Fly app still shows 0 flights.
2020-7-30
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DJI Natalia
Administrator

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ElioMigliorato Posted at 7-30 05:01
Thanks for your reply. Like I said, I'm not using the drone while waiting for the flight distance reset, so the DJI Fly app still shows 0 flights.

You're most welcome. Your Flight distance on the forum has been reset to the number 0. Hope you have a nice day, happy flying.
2020-7-30
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ElioMigliorato
lvl.2
Flight distance : 2631 ft
Italy
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Thanks for your attention. Have a nice weekend.
2020-7-31
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