No button to update air craft firmware
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Phx Flyer
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Hello all,

My office let me borrow an older drone to 'play with.'  I haven't been able to get the 'follow-me' function to work so I thought I'd try the upgrades it's been bugging me about.  The remote upgraded fine but now I dont' see any way to upgrade the aircraft or camera.  It tells me updates are required but I can't figure out how to download or install them; there is no button to download.  I've been searching for a solution but haven't found one.  Tried uninstalling the app, tried a different phone, restarting the remote & aircraft, etc.  Any suggestions?

Thanks,
Ken

Screenshot_20200809-094029_DJI GO.jpg

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2020-8-9
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JetSam
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what device are you trying to update ?
2020-8-9
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Phx Flyer
lvl.1

United States
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My bad.  I was posting to the Phantom 3 Pro forum so I thought it would be understood.  

It's a Phantom 3 Pro.  
2020-8-9
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JetSam
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Phx Flyer Posted at 8-9 09:08
My bad.  I was posting to the Phantom 3 Pro forum so I thought it would be understood.  

It's a Phantom 3 Pro.

follow this link ; https://www.dji.com/es/downloads/softwares/assistant-dji-2
2020-8-9
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JetSam
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This video will show you how to upgrade the aircraft firmware on the Phantom 3 Professional

2020-8-9
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JetSam
Core User of DJI
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Welcome Phx Flyer !!
2020-8-9
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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Latest and last firmware update........
2020-8-9
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Phx Flyer
lvl.1

United States
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Thanks JetSam,

The drone appears to be updating.  I made the mistake of reading the 'Firmware Upgrade Guide.'  Page 4 states: If your remote controller firmware is v1.3.20 or above you must use the DJI GO app to update the firmware.  The page heading is "using a Micro SD Card to update the aircraft.'  Based on that statement and the fact that I'm running 1.9.2 I assumed I would have to use the app.  Apparently that is not the case.

I'll let you know what happens.

Thanks again.


2020-8-9
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Phx Flyer
lvl.1

United States
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Success!  Thanks JetSam and Cheddar-Man....


Screenshot_20200809-112751_DJI GO.jpg
2020-8-9
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JetSam
Core User of DJI
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Phx Flyer nice to hear it is solved ! you are welcome !!
2020-8-9
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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Fantastic, always nice to get a result!
As a matter of interest, does the "Follow Me" work now? Mine doesn't on mt P4A so I use Litchi if I ever need it.
2020-8-10
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endotherm
First Officer
Flight distance : 503241 ft

Australia
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Phx Flyer Posted at 8-9 10:34
Success!  Thanks JetSam and Cheddar-Man....

Sounds like you might not have read the manual that covers most of the procedures etc.  Don't worry, it wasn't included in the box, you are expected to find out about it by yourself somehow.  It will contain 95% of all the answers to the majority of problems you face, the rest can be solved by those of us still on the forum.  https://dl.djicdn.com/downloads/ ... _Manual_v1.8_en.pdf
2020-8-10
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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can't delete!!!
2020-8-10
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DJI Stephen
DJI team
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Hello there Ken. I am sorry to know that you had an issue with your DJI Phantom 3 Pro before and it is great to know that you were able to fix the said issue with the help of our fellow DJI co pilots JetSam and Cheddar-Man. Have a safe and a happy flying always.
2020-8-10
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