DJI Natalia
Administrator
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Hi there, I'm sorry to hear about your confusion about the DJI Care Refresh. To ensure the stability and compatibility, we recommend customer to use the mobile device on the compatibility list.
DJI Care Refresh does not cover the situation that some or all of the parts that are covered by the replacement service are lost. For more information, kindly please refer to the link below.
Should there any other concerns, please feel free to let me know. Thanks.
https://www.dji.com/service/djicare-refresh/info#faq
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