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Terrible firmware upgrade
879 9 8-30 00:42
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mrbill
Second Officer
Flight distance : 717100 ft
United Kingdom
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I haven't been keeping up with the forums of late, so when my crystalsky hi bright 7.5 prompted me to upgrade a week ago, I did so happily. Yesterday, I flew a job for a UK broadcaster, and at times it was embarrassing. No maps would cache, even though my iPhone was working perfectly as a personal WiFi hotspot, and the video feed was a joke - dropped frames, color changing as if I was flying in auto-exposure - it was a mess. The previous week, it was a precision flying tool, now it's become a professional liability. Is there any cure? Can I roll back the software version successfully? The only other 3rd party software I use is Litchi, don't care about being able to install anything else.
8-30 00:42
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mAIRs
First Officer
Australia
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Unfortunately no way back... typical DJI Chinese dis-"service" to kick their (past) customers in the b4ll5...
Why would you install that malware labeled as firmware "upgrade" on a business UAV before the reviews about it???!!!
Remember, anything coming out of china is garbage in one way or another...
8-30 01:40
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A J
Captain
Flight distance : 13674072 ft
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United Kingdom
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Thanks for sharing
9-3 09:10
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amir_KING
Captain
Flight distance : 362851 ft
United States
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Wow
9-18 08:33
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Bassie
lvl.1
Netherlands
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I have the same question, make it work please otherwise it is a worthless expensive device
9-18 09:23
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jazzyjeff
Second Officer
United States
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I wish you had read this forum before you did it. Really sorry this happened to you! You can expect zero help from DJI on this one. They are terrible at customer service. Hang in there, somebody may hack the thing and get it to work correctly.
9-23 08:28
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sjd666
Second Officer
Flight distance : 2102261 ft
United Kingdom
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I’m really thinking of getting a iPhone 12 pro max, bigger screen plus 1000 nits and scrap my 5.5 CrystalSky, then as least I’ll get updates.
10-11 03:47
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mrbill
Second Officer
Flight distance : 717100 ft
United Kingdom
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I’ve always thought that if apple made hi brightness devices, I’d use one of those in a heartbeat over my Crystal Sky..
10-11 03:57
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jazzyjeff
Second Officer
United States
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sjd666 Posted at 10-11 03:47
I’m really thinking of getting a iPhone 12 pro max, bigger screen plus 1000 nits and scrap my 5.5 CrystalSky, then as least I’ll get updates.

That's pathetic after you spent a heck of a lot of money on this thing. This is exactly what I am talking about. These guys at DJI would be screaming if they had to spend their own money to replace a unit that was supposed to work.  
At the least, DJI should make available older firmware. It's our tablet, let us do what we want with it!
10-15 05:17
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Governjob
lvl.1

India
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{:4_141: Great
10-15 22:38
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