The Huawei P30 is listed as being compatible with the OM4.
However it isn't listed as compatible on the Mimo App section of your website.
Which is accurate because my new OM4 isn't working ?

Hi. Thank you for reaching out to DJI Forum. With regards to this concern. Since the Huawei P30 is listed on the compatible mobile device list for the DJI OM4, the said mobile device is tested to work with the DJI OM4. Kindly please try to uninstall and reinstall the DJI Mimo application to isolate the issue, Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 9-4 10:56
Hi. Thank you for reaching out to DJI Forum. With regards to this concern. Since the Huawei P30 is listed on the compatible mobile device list for the DJI OM4, the said mobile device is tested to work with the DJI OM4. Kindly please try to uninstall and reinstall the DJI Mimo application to isolate the issue, Please keep us posted for further assistance. Thank you.

I have done this several times . It s still the same.

RSD1962 Posted at 9-4 11:03
I have done this several times . It s still the same.

When you uninstall use file explorer to delete the complete Mimo folder as it leaves a lot behind, just be careful to backup your photos and videos from Mimo as they are in there as well, also try forget the Bluetooth connection in your phone and repair.

AlanHd Posted at 9-4 11:38
When you uninstall use file explorer to delete the complete Mimo folder as it leaves a lot behind, just be careful to backup your photos and videos from Mimo as they are in there as well, also try forget the Bluetooth connection in your phone and repair.

Thanks for that. I'll give it a try !!

AlanHd Posted at 9-4 11:38
When you uninstall use file explorer to delete the complete Mimo folder as it leaves a lot behind, just be careful to backup your photos and videos from Mimo as they are in there as well, also try forget the Bluetooth connection in your phone and repair.

I did that. Unfortunately no joy  !!

RSD1962 Posted at 9-4 11:03
I have done this several times . It s still the same.

I am sorry to know that the issue still persist. May I know when the DJI Mimo is open, what type of issue are you encountering on the DJI OM4? Kindly please try a different recommended mobile device to isolate the issue. Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 9-4 14:35
I am sorry to know that the issue still persist. May I know when the DJI Mimo is open, what type of issue are you encountering on the DJI OM4? Kindly please try a different recommended mobile device to isolate the issue. Please keep us posted for further assistance. Thank you.

There is no stabilization on any axis. I know the motors are working because the OM4 returns to default position with a double tap. The  joystick also controls the OM4

DJI Paladin Posted at 9-4 14:35
I am sorry to know that the issue still persist. May I know when the DJI Mimo is open, what type of issue are you encountering on the DJI OM4? Kindly please try a different recommended mobile device to isolate the issue. Please keep us posted for further assistance. Thank you.

Hi. I have tried this on a factory reset Huawei P20 and the fault is still there.

After pairing is there anything I need to do ?

I have the same problem with om3 and mimo that asks me tjrs to install the firmware. I tested on my two huawei Mat10 pro and P30 pro and it does not change anything. on the other hand on my daughter's phone Sony Xperia XZ prenium no worries. I conclude that the problem is recurring with huawei. I do not understand why Dji which is a Chinese brand does not associate with huawei which is also a Chinese brandto optimize their application
I thought the Chinese were patriotic..

RSD1962 Posted at 9-5 02:22
Hi. I have tried this on a factory reset Huawei P20 and the fault is still there.

After pairing is there anything I need to do ?

I am sorry to know that the issue still persists after completing these troubleshooting steps. Kindly please try to calibrate the gimbal. If issue still persists kindly please provide a short sample video of the issue. May I know the system version of the mobile device you are using please? Please keep us posted for further assistance. Thank you.

https://drive.google.com/file/d/1gTp3NrI4Z1yDmKtlR4ZIzVpaFVekvO6q/view?usp=sharing

The OM4 has been calibrated.

My phone is running Android 10