interaction
lvl.1
United States
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I'm getting this too! OM 4 drifting horizontally and vertically when I move the gimbal. This is day 1 of ownership.
iPhone XS Max, iOS 14.7.1, gimbal has latest firmware, calibrated multiple times via the Mimo app.
How disappointing. I just exchanged the Osmo Mobile 3 when seeing the OM 4 came out, and in my brief time using the 3, there was no drifting. Drifting makes the gimbal useless. Bummer! Returning this.
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Update 8/5: Went to Best Buy today. Bought the OM 4, and with the salesperson right there at the counter, I opened it and we set it up. Took off the phone case, centered the phone with the in-app Mimo guide, calibrated the gimbal. We then moved the gimbal around and returned it to it's original position. Two things happened, as they did with the first OM 4 that I set up yesterday:
1. The gimbal didn't return to its original vertical tilt
2. The gimbal drifted horizontally for a few seconds before settling on a position
I returned this second OM 4. So unfortunate. I don't remember this happening on the Mobile 3 in the short time I tested it. This functionality — keeping the device tilt + no drifting — is such a crucial part of using a gimbal.
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