Is the remote controller worn out?
643 6 2020-9-10
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fans13c10b73
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Flight distance : 846299 ft
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I have rencently noticed that when I try to take the mavic 2 pro straight up or down it it also moving forward or back which does make landing on a landing mat a bit difficult.
I tried callibrating the remote controller but noticed when I move the left stick up or down to 100% there is also a reading shown for the right stick, this reading can be up 30+%.
I am using stick mode 1
Does the callibration take this into account and sort it out?
I can imagine anything with moving parts can wear out, I have flown for over 85 hours using this controller, has it reached the end of it's life and is it time to buy a new one?
2020-9-10
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Cavu Films
First Officer
Flight distance : 549295 ft
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United States
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Maybe the controller needs to have its firmware updated.
2020-9-10
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fans13c10b73
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Flight distance : 846299 ft
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Cavu Films Posted at 9-10 09:04
Maybe the controller needs to have its firmware updated.

I updated the firmware to v4.3.37 in July, I think this is the latest.
2020-9-10
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DJI Natalia
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Hi fans13c10b73, I'm sorry to hear about the issue with your remote controller, for fly safety considerations, you are recommended to send it back for a diagnosis. Please contact our support team via http://www.dji.com/support to open a case and then send it in, we'll do our best to help this out. Thanks.
2020-9-10
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Montfrooij
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You might get more answers from the 'products' section of this forum.
That is way more active.
2020-9-11
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fans13c10b73
lvl.3
Flight distance : 846299 ft
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DJI Natalia Posted at 9-10 23:27
Hi fans13c10b73, I'm sorry to hear about the issue with your remote controller, for fly safety considerations, you are recommended to send it back for a diagnosis. Please contact our support team via http://www.dji.com/support to open a case and then send it in, we'll do our best to help this out. Thanks.

Would DJI Care Refresh cover the cost of a repair
2020-9-11
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DJI Natalia
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fans13c10b73 Posted at 9-11 00:37
Would DJI Care Refresh cover the cost of a repair

For the Mavic series, the aircraft, gimbal, camera, propellers, and battery can be replaced under the DJI Care Refresh. The DJI Care Refresh is unable to cover the repair cost for the remote controller. Thanks.
2020-9-11
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