Buying Care Refresh+ after Care Refresh expired
541 1 2020-9-11
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sunseekerfoto
lvl.3
Flight distance : 494672 ft
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Canada
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Hello, I'm here to ask a question for my friend Celia. She bought Care Refresh for her Mavic 2 Pro when she bought the drone.  It expired in January of 2020. Now after 8 months, she wants to buy Care Refresh+. Is there a policy for this situation? giving her drone is now in perfect condition...

Thanks,
Henry
2020-9-11
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, there. Thank you for your inquiry.

Kindly be advised that the DJI Care Refresh + can be purchased if:

1) DJI Care Refresh has already been purchased.
2) DJI Care Refresh has not yet expired.
3) There is at least one product replacement left under DJI Care Refresh.




2020-9-12
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