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INSPIRE 2 X5s, no lens detected, doesn't work focus
393 6 9-14 18:12
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Carlos Bluray
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Flight distance : 74436 ft
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INSPIRE 2 X5S NO LENS DETECTED, DOESN'T WORK FOCUS
a004.jpg

The drone has not suffered damage, it has never been dropped, but the focus cannot be connected with the lens, miraculously sometimes it works and sometimes not, 90% of the time I get this message

"no lens detected, if the lens has been installed, make sure the lens is firmly"

I would like someone to help me, how can it be fixed, sometimes it works and sometimes it doesn't, the other functions of the drone work perfectly, the flight, the video, everything, the only thing that doesn't work is the focus.

The firmware is updated to the latest version, the control is also updated, everything.


a003.jpg
9-14 18:12
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Coyut
Second Officer
Flight distance : 2559222 ft
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Switzerland
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Don't press the lens release button when installing the lens.
This might be your issue. Otherwise clean contacts on lens and cam with pure alcohol.
9-15 02:56
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Matthew Dobrski
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Flight distance : 1700092 ft
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Apparently a certain contact(s) on lens mount doesn't perform well. This will turn a given lens into a manual one, since the sensor is receiving and processing the image properly. Try different lens, eventually a borrowed X5S camera, just to narrow the investigation. Most likely the camera is at fault ...
9-15 10:56
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Carlos Bluray
lvl.2
Flight distance : 74436 ft
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Ecuador
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Coyut Posted at 9-15 02:56
Don't press the lens release button when installing the lens.
This might be your issue. Otherwise clean contacts on lens and cam with pure alcohol.

I have cleaned it a thousand times and it does not work, once I tried to open the gimbal, what I did was to disconnect and reconnect the cables and it worked, but the next day I turned it on, it was the same again.
9-15 14:01
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Carlos Bluray
lvl.2
Flight distance : 74436 ft
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Ecuador
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Matthew Dobrski Posted at 9-15 10:56
Apparently a certain contact(s) on lens mount doesn't perform well. This will turn a given lens into a manual one, since the sensor is receiving and processing the image properly. Try different lens, eventually a borrowed X5S camera, just to narrow the investigation. Most likely the camera is at fault ...

I have the 45mm and 17mm lens, I have tried them a thousand times and it does not work, sometimes it does not work, what problem can it be?
9-15 14:02
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Matthew Dobrski
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Flight distance : 1700092 ft
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Canada
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Carlos Bluray Posted at 9-15 14:02
I have the 45mm and 17mm lens, I have tried them a thousand times and it does not work, sometimes it does not work, what problem can it be?


No sé cómo explicarlo mejor. Lea la publicación # 3 nuevamente ...
9-15 15:35
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Coyut
Second Officer
Flight distance : 2559222 ft
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Switzerland
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contact https://www.dji.com/service/repair
9-16 00:54
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