Mimo App Crash on iOS 14.2 beta for OM4
1512 16 2020-9-20
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Osmo11promax
lvl.1
United States
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App opens for a second but closes right down.  Still shows as running in the background but snaps shut.  Can't even set it up.  Tried deleting and reinstalling several times.  Same thing.
2020-9-20
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fans04540e0d
lvl.1
United States
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Me 2... I think it’s our beta app for ios14.2 because it worked great before that update
2020-9-20
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Fat Panda
lvl.3
Flight distance : 31050 ft
Hong Kong
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Yes, it seems the issue of the IOS beta
2020-9-21
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DJI Stephen
DJI team
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Hello there Osmo11promax. I am sorry for the trouble this has caused and thank you for reaching out. As of the moment we are working hard to adapt the new operating system to the DJI Osmo Mobile 4. If you are completely unable to use the said DJI product, kindly please use a mobile device with a slightly lower version operating system. Again, I am sorry for the trouble and thank you for your understanding.
2020-9-21
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Osmo11promax
lvl.1
United States
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Thanks for this!  Is there a DJI update expected anytime soon?
2020-9-22
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fans04540e0d
lvl.1
United States
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I restored back to 14.0 and works again... I needed it .. happy I was able to downgrade and not lose and data
2020-9-22
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fans04540e0d
lvl.1
United States
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Osmo11promax Posted at 9-22 06:22
Thanks for this!  Is there a DJI update expected anytime soon?

I restored back to 14.0 and works again... I needed it .. happy I was able to downgrade and not lose and data
2020-9-22
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Osmo11promax
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United States
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fans04540e0d Posted at 9-22 13:46
I restored back to 14.0 and works again... I needed it .. happy I was able to downgrade and not lose and data

How did you do that?  iTunes bu or iCloud bu?
2020-9-22
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fans04540e0d
lvl.1
United States
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Just download 14.0 instead of 13 and when u change the file change from 14.2 to 14.0
https://m.youtube.com/watch?v=U33WmPqX76w
2020-9-23
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fans04540e0d
lvl.1
United States
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Osmo11promax Posted at 9-22 13:51
How did you do that?  iTunes bu or iCloud bu?

Just download 14.0 instead of 13 and when u change the file change from 14.2 to 14.0
https://m.youtube.com/watch?v=U33WmPqX76w
2020-9-23
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MicroDOC
lvl.2
Flight distance : 79 ft
United States
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fans04540e0d Posted at 9-20 06:42
Me 2... I think it’s our beta app for ios14.2 because it worked great before that update
Definitely a conflict with ios14.2 beta. I’ve confirmed with three different phone running ios14.2 beta. ios14 works fine though. Hopefully either the upcoming new ios14.2 beta will fix it or DJI will release an update to GO4. Until then I can’t fly my Mavic Pro or Air. Only phone running ios14 won’t work with my controllers...
2020-9-24
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JodyB
First Officer
Flight distance : 302536 ft
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United States
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I've already discussed this. Probable cause is listed in the known issues of the beta. Will require a recompile of the Mimo app.
2020-9-24
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Brandon Engstrom
lvl.2
Flight distance : 873337 ft
United States
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Has something to do with data.
If I turn off my WiFi and cellular data, I can use the app.  
2020-9-27
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Osmo11promax
lvl.1
United States
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Downgraded back to 14.0.  Came back and did 2 firmware updates.  Is it working with 14.0.1?  Holding off on that until I’m sure it works.  THX!!!!!
2020-9-27
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RolandSchlangen
lvl.3
Flight distance : 17861 ft
Netherlands
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Osmo11promax Posted at 9-27 08:20
Downgraded back to 14.0.  Came back and did 2 firmware updates.  Is it working with 14.0.1?  Holding off on that until I’m sure it works.  THX!!!!!

You didn't have to downgrade. DJI Mimo has an update in the app store and now works with IOS14.2
2020-9-27
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Osmo11promax
lvl.1
United States
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2020-9-27
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JodyB
First Officer
Flight distance : 302536 ft
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United States
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I think at the time, he may of had to if he wanted to use the app, he may not of had a choice. (at that time anyway)
2020-9-28
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