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Mancha en esquina inferior derecha
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djiuser_8PrpTU66bLtB
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Después de reparar mi Mavic 2 Zoom por una caída, las fotos y vídeos que obtiene aparecen con una mancha en la esquina inferior derecha;
Al momento de la caída usaba un filtro UV, que se dañó y lo cambié por uno nuevo y otros con el mismo resultado. A simple vista, no se le ve daño a la lente de la cámara.
¿Qué podría ser la causa y cuál sería la recomendación?

Gracias anticipadas
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2020-10-4
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Blériot53
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¿Quizás la lente ha sido ligeramente desplazada en su montura?
lo siento no hablo español
2020-10-4
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djiuser_8PrpTU66bLtB
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Blériot53 Posted at 10-4 14:12
¿Quizás la lente ha sido ligeramente desplazada en su montura?
lo siento no hablo español

Muchas gracias. Me decepciona esa marca que queda.
Pensé eso en un principio, pero creo que un problema como ese mostraría, también, otros defectos relacionados, además, con los movimientos de la cámara, por ejemplo.

Thank you very much. I am disappointed with that mark that remains in the photos and videos.
I thought that at first, but I think that a problem like that would also show other defects, also related to camera movements, for example
2020-10-4
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A J
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Lamento leer que tienes este defecto. Intente limpiar la lente a fondo con un paño de microfibra. Sin embargo, parece que la humedad puede haber entrado en la cámara, por lo que, desafortunadamente, puede ser un caso en el que deba devolver el dron a DJI para que le limpien la lente internamente o incluso para que reemplacen la unidad. Podría intentar dejar que el dron se asiente a temperatura ambiente durante un día más o menos para que se seque (eso es si se trata de penetración de humedad, por supuesto). Suerte con ello.
2020-10-4
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djiuser_8PrpTU66bLtB
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A J Posted at 10-4 16:45
Lamento leer que tienes este defecto. Intente limpiar la lente a fondo con un paño de microfibra. Sin embargo, parece que la humedad puede haber entrado en la cámara, por lo que, desafortunadamente, puede ser un caso en el que deba devolver el dron a DJI para que le limpien la lente internamente o incluso para que reemplacen la unidad. Podría intentar dejar que el dron se asiente a temperatura ambiente durante un día más o menos para que se seque (eso es si se trata de penetración de humedad, por supuesto). Suerte con ello.

Acuso recibo. Muchas gracias. Valoro mucho tu apreciación
No es algo que ocurrió progresivamente, sino de un día para otro después del impacto en el que el mayor daño fue en 2 de sus hélices (Cambié las 4).
Espero encontrar si alguien ha tenido una experiencia con resultados similares.

Receipt return. Thank you very much. I really appreciate your lunes.
It is not something that happened progressively, but from one day to the next after the impact in which the greatest damage was to 2 of its propellers (I changed all 4).
I hope to find if anyone has had an experience with similar results.
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2020-10-4
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Suren
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A J Posted at 10-4 16:45
Lamento leer que tienes este defecto. Intente limpiar la lente a fondo con un paño de microfibra. Sin embargo, parece que la humedad puede haber entrado en la cámara, por lo que, desafortunadamente, puede ser un caso en el que deba devolver el dron a DJI para que le limpien la lente internamente o incluso para que reemplacen la unidad. Podría intentar dejar que el dron se asiente a temperatura ambiente durante un día más o menos para que se seque (eso es si se trata de penetración de humedad, por supuesto). Suerte con ello.

Now when did you start speaking Mexican???
2020-10-4
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Montfrooij
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Suren Posted at 10-4 19:23
Now when did you start speaking Mexican???

I'm shocked too!
2020-10-4
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A J
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djiuser_8PrpTU66bLtB Posted at 10-4 18:30
Acuso recibo. Muchas gracias. Valoro mucho tu apreciación
No es algo que ocurrió progresivamente, sino de un día para otro después del impacto en el que el mayor daño fue en 2 de sus hélices (Cambié las 4).
Espero encontrar si alguien ha tenido una experiencia con resultados similares.

You're very welcome. If it suddenly occurred after crashing the drone then I would consider returning it to DJI for repairs.
2020-10-5
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A J
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Suren Posted at 10-4 19:23
Now when did you start speaking Mexican???

It's Spanish mate
2020-10-5
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A J
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Me encanta sorprender a la gente lol
2020-10-5
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Montfrooij
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A J Posted at 10-5 00:11
Me encanta sorprender a la gente lol

So when did you learn this?
2020-10-5
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A J
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Montfrooij Posted at 10-5 00:16
So when did you learn this?

Yesterday - on google translate
2020-10-5
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A J
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Montfrooij Posted at 10-5 00:16
So when did you learn this?

それは世界を一つにまとめます
2020-10-5
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Montfrooij
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A J Posted at 10-5 00:21
Yesterday - on google translate

Gheghegheghe.
I thought so, but.....
2020-10-5
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Montfrooij
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A J Posted at 10-5 00:22
それは世界を一つにまとめます

Impressive.
(hope you wrote something nice)
2020-10-5
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A J
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Montfrooij Posted at 10-5 00:28
Impressive.
(hope you wrote something nice)

'It brings the world together'. (in Japanese)
2020-10-5
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A J
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Montfrooij Posted at 10-5 00:28
Gheghegheghe.
I thought so, but.....

You never know
2020-10-5
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Montfrooij
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A J Posted at 10-5 00:30
'It brings the world together'.

Positive enough for me!
2020-10-5
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DAFlys
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Great Shot    
2020-10-5
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Montfrooij
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Indeed. Duolingo gets you a long way!
2020-10-5
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A J
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Montfrooij Posted at 10-5 00:31
Indeed. Duolingo gets you a long way!

2020-10-5
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Suren
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A J Posted at 10-5 00:11
It's Spanish mate

So you speak Spanish?
2020-10-5
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A J Posted at 10-5 00:21
Yesterday - on google translate

And here I thought you knew it, Google knows All
2020-10-5
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A J
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Suren Posted at 10-5 09:22
So you speak Spanish?

I studied it a little at school back in the 80's so know the odd word - that level of fluency above is courtesy  of google translate
2020-10-5
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A J
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Suren Posted at 10-5 09:23
And here I thought you knew it, Google knows All

No mate hahahahaha - just English and the odd word here and there
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Suren
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A J Posted at 10-5 09:27
No mate hahahahaha - just English and the odd word here and there

Yup I can speak a little Afrikaans and can swear very fluently in Hindi but that's it
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A J
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Suren Posted at 10-5 09:31
Yup I can speak a little Afrikaans and can swear very fluently in Hindi but that's it

Ek kan vlot Afrikaans praat maat.
2020-10-5
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Suren
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A J Posted at 10-5 09:32
Ek kan vlot Afrikaans praat maat.

Ek sien dat jy Afrikaans praat, Dit is baie Goed
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A J
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Suren Posted at 10-5 09:34
Ek sien dat jy Afrikaans praat, Dit is baie Goed

Ek hou ook van hoe die aksent klink
2020-10-5
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Suren
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A J Posted at 10-5 09:35
Ek hou ook van hoe die aksent klink

Are you using Google Again , I understand it pretty well but get lost with saying the words and typing sometimes.
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A J
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Suren Posted at 10-5 09:36
Are you using Google Again , I understand it pretty well but get lost with saying the words and typing sometimes.

Natuurlik lol. Ons moet mekaar in Afrikaan skryf - dit spaar die gebruik van PM om die lom te bespreek
2020-10-5
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A J Posted at 10-5 09:38
Natuurlik lol. Ons moet mekaar in Afrikaan skryf - dit spaar die gebruik van PM om die lom te bespreek

Will PM you,
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2020-10-5
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djiuser_8PrpTU66bLtB
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A J Posted at 10-5 00:10
You're very welcome. If it suddenly occurred after crashing the drone then I would consider returning it to DJI for repairs.

Thank you very much.
I will explore options to submit it to the DJI service.
2020-10-5
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Woe
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Nice shot.
2020-10-5
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DJI Stephen
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Hello there. I am sorry to read and to know that you are having this issue with your DJI Mavic 2 Zoom. Since the said is happening I would recommended fro you to contact out DJI Support Team at https://www.dji.com/support for us to be able  to assist you further. Again, I am sorry for the trouble this has caused and thank you for your understanding.
2020-10-5
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A J
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djiuser_8PrpTU66bLtB Posted at 10-5 16:52
Thank you very much.
I will explore options to submit it to the DJI service.

2020-10-6
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Gonzacer
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DJI Stephen Posted at 10-5 23:11
Hello there. I am sorry to read and to know that you are having this issue with your DJI Mavic 2 Zoom. Since the said is happening I would recommended fro you to contact out DJI Support Team at https://www.dji.com/support for us to be able  to assist you further. Again, I am sorry for the trouble this has caused and thank you for your understanding.

I am very grateful.
Your recommendation is very valuable to me.
2020-10-6
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DJI Stephen
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Gonzacer Posted at 10-6 09:02
I am very grateful.
Your recommendation is very valuable to me.

Hi there Gonzacer. You are very much welcome and thank you for the reply. If you have any other concerns of inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
2020-10-7
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Gonzacer
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DJI Stephen Posted at 10-7 23:29
Hi there Gonzacer. You are very much welcome and thank you for the reply. If you have any other concerns of inquiry with DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.

Muchas gracias.
Tu recomendación es muy valiosa y la tomo en cuenta como mi próximo paso.
Saludos cordiales.
2020-10-8
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