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third party apps
716 4 2020-10-8
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Optique Video
Captain
Flight distance : 13196 ft
Canada
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quick question for DJI, if we use a third party app instead of DJI Go4 or Dji fly, are we still covered by the DJI garenty / DJI care refresh ? thanks guys (exemple litchy)
2020-10-8
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DJI Susan
Administrator

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Hi there, the damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI will not be covered by warranty and DJI Care Refresh. Please visit here for more info about the policy. 1.png
2020-10-8
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djiuser_qtVG6rSpkmk2
lvl.2

Canada
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DJI Susan Posted at 10-8 20:17
Hi there, the damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI will not be covered by warranty and DJI Care Refresh. Please visit here for more info about the policy.[view_image][Image]

Thank you so much for your answer, it was just a question from my FB group, I did not damage my drone good day
2020-10-9
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DJI Susan
Administrator

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djiuser_qtVG6rSpkmk2 Posted at 10-9 04:13
Thank you so much for your answer, it was just a question from my FB group, I did not damage my drone  good day

You're welcome. Happy and safe flying.
2020-10-28
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fanscef9669a
New

Finland
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What are those authorized 3rd party apps on iOS? How I can identify which of them have been authorized?
2-4 16:25
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