Texas Tornado
lvl.3
Flight distance : 1697526 ft
United States
Offline
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DJI Stephen Posted at 10-14 19:05
Hello there Texas Tornado. I am sorry to read and to know what happened to your DJI Spark. Since this unfortunate incident happened and you have lost the said drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. If the said drone is still under the warranty period and it is evaluated as a non-pilot error, the warranty service will be provided. Again, I am sorry for your loss and thank you for your understanding.
The drone was over 2 years old and was out of warranty. |
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