CRASHED my Mavic Mini - help with errors
2733 16 2020-10-29
Uploading and Loding Picture ...(0/1)
o(^-^)o
Eranglr
lvl.1

Israel
Offline

Hi,

I crashed my Mavic Mini and now it won't lift + getting errors (see photos).




I think that one of the proximity vision sensors is broken, am I right?

[size=0.83em]WhatsApp Image 2020-10-29 at 10.14.17.jpeg (70.52 KB, Down times: 0)
Download attach
Left sensor dead?
[color=rgb(153, 153, 153) !important]6 mins ago Upload





The GPS doesn't work out-side either.

Is it DEAD??

2020-10-29
Use props
DJI Stephen
DJI team
Offline

Hello there Eranglr. I am sorry to read and to know what happened to your DJI Mavic Mini. Since there was a crash that happened and you are experiencing this issues after the crash. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to to check the said DJI drone and give out the best resolution for this issue. Again, I am sorry for the trouble this has caused and thank you for your understanding.
2020-10-29
Use props
Scarves UP
First Officer
Flight distance : 372992 ft
United States
Offline

Return to DJI.
2020-10-29
Use props
Eranglr
lvl.1

Israel
Offline

Scarves UP Posted at 10-29 05:48
Return to DJI.

How?
Crash was my fault.
2020-10-29
Use props
djiuser_rgkxLtpvRJuC
New

Australia
Offline

You can get a replacement drone if you have purchased DJI care refresh.
2020-10-29
Use props
Scarves UP
First Officer
Flight distance : 372992 ft
United States
Offline

Eranglr Posted at 10-29 05:50
How?
Crash was my fault.

They will fix it with a fee. Less than a new drone (100-200$). Your drone is totaled, thats not flying again.
2020-10-29
Use props
JJB*
Core User of DJI
Flight distance : 12225059 ft
  • >>>
Netherlands
Offline

Hi,

Bottom sensor MM  ; one is sending, one is receiving, so no problem.

Red Warnings

GPS > try outside to get GPS reception,  perform IMU calibration if not oke, try again
Gyro > IMU cal, try again
BARO > IMU cal, try again

If errors persists,  uh, repair by DJI

cheers
JJB
BottomSensorMM.png
2020-10-29
Use props
Suren
Captain
Flight distance : 13425892 ft
  • >>>
New Zealand
Offline

Try what JJB said and if all else fails send to Dji to fix
2020-10-29
Use props
djiuser_tSLgFPWAUIOe
lvl.1
Flight distance : 213648 ft
United States
Offline

Hello,

My lost my mavic mini to on 10/04 celebrating my Aunt's 90th bday boating in a the Marina in Oxnard, CA. The drone was doing great, when it autohome when there is more battery life's left. Tried to disengaged to manually control and land it but the drone ascended to quick and flew away and landed where it was launched, unfortunately it was in the middle of the marina/water and lost. Is there a way I can get help analyze what happened? Thank you.
2020-10-29
Use props
Eranglr
lvl.1

Israel
Offline

JJB* Posted at 10-29 07:18
Hi,

Bottom sensor MM  ; one is sending, one is receiving, so no problem.
[Image]

Thanks.
Problem is that it keeps disconnecting, so I can't manage to calibrate it.
2020-10-29
Use props
JJB*
Core User of DJI
Flight distance : 12225059 ft
  • >>>
Netherlands
Offline

Eranglr Posted at 10-29 09:37
Thanks.
Problem is that it keeps disconnecting, so I can't manage to calibrate it.

disconnecting can be a mobile device / app issue....try different one ?
2020-10-29
Use props
Scarves UP
First Officer
Flight distance : 372992 ft
United States
Offline

djiuser_tSLgFPWAUIOe Posted at 10-29 09:35
Hello,

My lost my mavic mini to on 10/04 celebrating my Aunt's 90th bday boating in a the Marina in Oxnard, CA. The drone was doing great, when it autohome when there is more battery life's left. Tried to disengaged to manually control and land it but the drone ascended to quick and flew away and landed where it was launched, unfortunately it was in the middle of the marina/water and lost. Is there a way I can get help analyze what happened? Thank you.

Make a thread, no one will notice - help here. Most likely it was pilot error.  For help, post your flight log.
2020-10-29
Use props
Eranglr
lvl.1

Israel
Offline

JJB* Posted at 10-29 10:34
disconnecting can be a mobile device / app issue....try different one ?

Probably not since before that crash everything worked with my device.
2020-10-29
Use props
Superfly-
lvl.2
Malaysia
Offline

Could it be the mounting point of the sensor, GPS and IMU component been displaced due to the shock when it's falling to the ground?
2020-10-30
Use props
Eranglr
lvl.1

Israel
Offline

Superfly- Posted at 10-30 02:06
Could it be the mounting point of the sensor, GPS and IMU component been displaced due to the shock when it's falling to the ground?

Maybe, but that doesn't explain the disconnections.
2020-10-30
Use props
Superfly-
lvl.2
Malaysia
Offline

Eranglr Posted at 10-30 03:16
Maybe, but that doesn't explain the disconnections.

My heart goes with you and your craft needs to be hospitalised..
2020-10-30
Use props
Eranglr
lvl.1

Israel
Offline

Superfly- Posted at 10-30 03:34
My heart goes with you and your craft needs to be hospitalised..

thank you.
2020-10-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules