DJI Paladin
Administrator
Online
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Hello StarMunch, my apologies this has caused you and thank you for reaching us out. It is unfortunate to know that your RC is not connecting to the Spark after the recent software update for your iPhone 8. May I ask if you can provide to me a screenshot of your smartphone showing its latest software. Have you tried to uninstall the app and reboot your smartphone then reinstall the app. After doing that please try to check if you can connect your RC to the aircraft. If the issue persist. Would you be able to provide a screenshot as well for the version of the DJI Go 4 app that is installed in your mobile device. I will be waiting for your response and thank you for your cooperation. |
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