Please select Into the mobile phone version | Continue to access the computer ver.
Video Information is showing in every video I capture Issue
199 4 2020-11-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
HadPocket2
lvl.1
Saudi Arabia
Offline

Hi all,
I am a newbie to DJI Pocket 2, I just received my new Pocket 2, My problem is the videos information is showing in the bottom of every video I am capturing.  I contacted DJI support but they told me to wait until the next firmware update.
Is this a new issue?
Is it just me or anyone else have the same issue?
How to fix it?
Thank you.



photo_2.jpg
photo_1.jpg
2020-11-25
Use props
Tide
Captain
South Korea
Offline

That information is subtitle.
Turn off subtitle option from your video player then you will not see it any more.
2020-11-25
Use props
HadPocket2
lvl.1
Saudi Arabia
Offline


Thank you very much Tide.
Yes it is fixed when I disabled the subtitle from media player.
I thought it is embedded in the in the video because there is no SRT file included.
I wonder why the DJI support asked me to wait until the next firmware.  But even though, they are very supportive and trying to help.

2020-11-25
Use props
fansfe82067d
Captain
Australia
Offline

Hopefully they will not take away that feature (which might have been accidentally left enabled for their own test purposes).
2020-11-25
Use props
DJI Stephen
Super Moderator

Offline

Hello there HadPocket2. I am sorry for the trouble this has caused you before and it is great to know that you have already resolved the said issue and providing us the way on how you rectified the said issue. Have a safe and a happy filming always.
2020-11-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules