Camera Problem
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1497 9 2020-12-5
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dldp-sp
Second Officer
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United States
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  1#
I just received the DJI Mini 2 yesterday and took it out for my first flight today. Looking at the footage I noticed a problem in the top left corner of the video. I don't see this when taking photos. I guess because the photos are slightly cropped.
Regards,
Tom


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Camera Problem

Camera Problem
2020-12-5
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Drone Exploration
lvl.4
Flight distance : 912185 ft
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Canada
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  2#
This looks like a low quality, cached image that the drone sent back to your phone over the drones signal. Can you upload the original photo? Its kinda hard to figure out the problem without the original photo.
2020-12-5
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SafariMan
Second Officer
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  3#
Check that thread https://forum.dji.com/forum.php?mod=viewthread&tid=228920&extra=page%3D1%26filter%3Dtypeid%26typeid%3D766%26typeid%3D766


2020-12-5
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Cients
Second Officer
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Portugal
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  4#
That's strange...
2020-12-5
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Labroides
Core User of DJI
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Australia
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  5#
Is it a constant feature that is present right through the whole video file or just some parts of it?
2020-12-5
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dronespilot
First Officer
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  6#
Many Mini 2 owners reported this issue. It happens only in 4K, not in 2.7K or lower. It looks like a firmware issue that DJI needs to take care of.
2020-12-5
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dronespilot
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  7#
Here’s the response from one of the forum moderator
https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=228920&pid=2348123
2020-12-5
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DJI Gamora
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  8#
Hi, dldp-sp. We apologize for the inconvenience caused by this issue. Our engineers have already determined the cause of the issue you reported, and they are working on optimizing the aircraft. This issue will be fixed in the next firmware, which will be released soon. We suggest that you shoot 2. 7K videos before the new firmware is released. Thank you for your understanding and support.
2020-12-5
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dldp-sp
Second Officer
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  9#
DJI Gamora Posted at 12-5 23:45
Hi, dldp-sp. We apologize for the inconvenience caused by this issue. Our engineers have already determined the cause of the issue you reported, and they are working on optimizing the aircraft. This issue will be fixed in the next firmware, which will be released soon. We suggest that you shoot 2. 7K videos before the new firmware is released. Thank you for your understanding and support.

Thanks, DJI Gamora. I did find a temporary fix (more of a bandaid) by increasing the scale from 100% to 101.4% which basically crops that artifact out. I hope your team comes up with a solution soon though.

Best regards,
Tom
2020-12-6
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Montfrooij
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Netherlands
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  10#
It is a known issue!
2020-12-6
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