DJI ASSISTANT 2
1606 11 2020-12-5
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JPL83380
lvl.1
Flight distance : 271952 ft
France
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I don't know how to manage to make my MINI II visible in the application DJI assistant II. It' s not possible to upgrade the drone with this method. Can you help me to find an issue to the problem?
For the moment I cannot use my new drone because when I am trying to take off, I get a message "Take off impossible firmware are not compatible" and a suggestion to load the latest release going Profile, Parameters, Updating last firmware.
Then trying this, I get a second information that I have already got the lastest firmware. Back to the DJI FLY I am still with the same problem with no issue.
I thank everyone in advance that will help me

2020-12-5
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djiuser_BLupI8BJvkph
New

Australia
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I have the same issue with mavic mini 1, need help!
2020-12-5
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nasnat
lvl.2
France
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same here with mini 2... never flown, and I see more and more complaining about this issue...
2020-12-6
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madmax75
New

Italy
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dji assistant version v2.1.0 in windows 10 dont see my mini 2..help me.
2020-12-6
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JPL83380
lvl.1
Flight distance : 271952 ft
France
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In fact, the assistant 2 release is not able to see your mini 2 device as mentioned in the forum.....
2020-12-6
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DJI Natalia
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JPL83380 Posted at 12-6 01:00
In fact, the assistant 2 release is not able to see your mini 2 device as mentioned in the forum.....

Hi there, sorry for the inconvenience caused. The DJI Mini 2 cannot currently use DJI Assistant 2 for firmware updates. DJI Assistant 2 can only be used to export aircraft and remote controller data. DJI Gamora is following up on your issue and has replied to your post here: https://forum.dji.com/forum.php?mod=viewthread&tid=230748, thanks.
2020-12-6
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DJI Natalia
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madmax75 Posted at 12-6 00:54
dji assistant version v2.1.0 in windows 10 dont see my mini 2..help me.

Hi there, the DJI Mini 2 cannot currently use DJI Assistant 2 for firmware updates. DJI Assistant 2 can only be used to export aircraft and remote controller data. Please update the firmware for DJI Mini 2 via the DJI Fly app, thanks.
2020-12-6
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DJI Natalia
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nasnat Posted at 12-6 00:09
same here with mini 2... never flown, and I see more and more complaining about this issue...

Hi there, the DJI Mini 2 cannot currently use DJI Assistant 2 for firmware updates. DJI Assistant 2 can only be used to export aircraft and remote controller data. Thanks.
2020-12-6
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DJI Natalia
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djiuser_BLupI8BJvkph Posted at 12-5 23:28
I have the same issue with mavic mini 1, need help!

Hi there, I'm sorry to hear about the difficulties that you encountered. May I know the specific issue that you encountered?
2020-12-6
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
2020-12-7
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JPL83380
lvl.1
Flight distance : 271952 ft
France
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DJI Natalia Posted at 12-6 19:19
Hi there, I'm sorry to hear about the difficulties that you encountered. May I know the specific issue that you encountered?

Hi,

I just remind you error number code 30334
Best regards
2020-12-7
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DJI Natalia
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JPL83380 Posted at 12-7 00:49
Hi,

I just remind you error number code 30334

I replied to another user: djiuser_BLupI8BJvkph.

Your issue is being followed up on this post: https://forum.dji.com/forum.php?mod=viewthread&tid=230748, thanks.
2020-12-7
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