fanscea2ad27
lvl.1
Spain
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DJI Gamora Posted at 12-20 01:58
Hi, castillo118. Thanks for reaching out! We're sorry to read about the difficulties you're experiencing. To assist you further, could you verify if there's an LED indicator during the time that the battery is being charged? How about when the battery is mounted in the aircraft? If you could add a video describing the issue, that'll be appreciated. Looking forward to your response.
Hi, thank you for you answer. It does not allow me to send video to show the problem, I will send photos to show the problem.
When I charge the battery, the LEDs turn on until they turn off (it means that the battery is charged).
When I put the battery in the drone, and I press the rear button it does not turn on.
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