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Gimbal Auto Calibration stuck at 20% - Horizon not level
290 1 2020-12-21
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United States

Hey all,
First of all, drone pilot noob, but techie in general so nothing new there.

Purchased a DJI Mavic 2 Pro second hand.  When I went to check it out the guy had it up and flying and nothing looked out of order.

Brought it home, started flying, took a lovely sunset photo, noticed the horizon wasn't level.

Did some researching, calibrated the IMU, then tried to do the automatic gimbal calibration.  It gets stuck at 20" and tilted 45 degrees to the right and won't reset until I pick up the aircraft and calibration fails.  I did also notice a "gimbal motor overload" error when I tried to do the calibration as well...

I tried doing the gimbal adjustments  (pitch/roll) but when I try to make those adjustments it will sort of rock back and forth even if making an adjustment just one way.

So I contacted DJI support and they recommended I send it in for service.  Figured I would reach out to the forums here first to see if there are any ideas.

Thanks in advance!
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DJI Stephen
Super Moderator


Hello there skiutah1080. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to calibrate the gimbal of the Mavic 2 Pro and manually adjust the gimbal level of the said DJI drone on the DJI Go 4 application settings to see if the issue will still persist? Just go to main controller settings > Gimbal Settings > Adjust Gimbal. If still the issue persist, it would be best to send the drone in to our DJI repair center for further assistance. Thank you.
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