Seeking Advice on requesting DJI Care Refresh
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Cacike47
Second Officer
Flight distance : 3230748 ft

United States
Offline

I had my first crash and broke a propeller, as I replaced it I noticed it also damaged a tiny piece of the support that locks the propeller in place. (See photo).

I sent an email to DJI support to inform them. Luckliy, I have the DJI Care Fresh. Can someone provide advice on what is needed to send in the MA2?  I have the original box to send it in.
Does DJI check the whole drone because that's all I see that was damaged. Lastly, don't fly your drone in the house unless you really have a lot of space because for me without GPS, it was really a DUMB move!

Happy Flying to All



Cracked Prop Support

Cracked Prop Support

Cracked Prop Support

Cracked Prop Support
2021-1-9
Use props
DAFlys
Captain
Flight distance : 312090263 ft
  • >>>
United Kingdom
Online

Goto https://www.dji.com/uk/service/repair and open a case.
2021-1-10
Use props
Cacike47
Second Officer
Flight distance : 3230748 ft

United States
Offline

DAFlys Posted at 1-10 00:59
Goto https://www.dji.com/uk/service/repair and open a case.

Thank you, I just completed the form. I received a reply that a label will be sent to me.
2021-1-10
Use props
DAFlys
Captain
Flight distance : 312090263 ft
  • >>>
United Kingdom
Online

Cacike47 Posted at 1-10 09:55
Thank you, I just completed the form. I received a reply that a label will be sent to me.

No probs. pleased you got it sorted.  
2021-1-10
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Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

Cacike47 Posted at 1-10 09:55
Thank you, I just completed the form. I received a reply that a label will be sent to me.

Good luck!
2021-1-11
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