DJI Paladin
Administrator
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Hi there. We do apologize that you are having issues with your unit. Can you please try to check if the aircraft status is normal? Also, please try to perform a gimbal calibration and then restart the aircraft to see if the issue persists. If yes, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your understanding and support. |
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