Hi everyone. I'm new to DJI forum.

I have uploaded a picture taken today with the Phantom 4. We use the drone for surveillance on our properties and agriculture lands. However, there is a problem either with the camera because when you use the DJI app, the picture quality is perfect but when you switch to video mode, it shows vertical lines all over the screen. When you take still images and review them on the computer, I can't explain what's happening with the image but it adds white lines, dots and now there's a discoloring effect on the image.

Any idea what can cause this?

Hi! You might be better off posting your question in the 'service' section of this forum.  That is way more active.