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From a recent thread started by username Glacier (here at https://forum.dji.com/forum.php?mod=viewthread&tid=237389 ), we discussed about a possibility to start a thread concerning the tablets that have proven to be compatible with the Pocket 2. This will be a kind of a sister thread to my earlier thread concerning phones not listed by the DJI's official phone list (you can see the phones or submit your own results concerning phones here: https://forum.dji.com/forum.php?mod=viewthread&tid=235190 ).
For those looking for the official DJI list for compatible phones, see https://www.dji.com/fi/downloads/djiapp/dji-mimo
Some people prefer the chance to use a tablet instead of an phone for larger screen and possibly they don't have a compatible phone, but might have a compatible tablet.
So, the same principles as with the phone list: List your tablet testing results here and I will compile them as a list here, that will be updated once in a while.
Last update on troubleshooting tips and tablet model lists on December 10th, 2023
Update: If you test a tablet model and don't seem to get it to work, try these quick fixes first:
#1 - Make sure you have downloaded the Mimo app from DJI's own website (https://www.dji.com/fi/downloads/djiapp/dji-mimo) or APKMirror (https://www.apkmirror.com/?post_ ... type=apk&s=DJI+Mimo) instead of Google Play Store if you are using Android. According to some sources, the Google Play Store version is outdated and the app should now be downloaded and updated by DJI's own site or APKMirror. You may also have to uninstall the previous version before installing the version from Mimo's own website or APKMirror. To see further information, see this thread: https://forum.dji.com/forum.php?mod=viewthread&tid=242211
#2 - Check the wireless network frequency setting of your Mimo app settings. Some devices use 2,4 GhZ, others use 5,8 GhZ. If the Auto setting or one of the specific frequency settings doesn't work, try the other one. To see more about this issue, see the threads at https://forum.dji.com/forum.php?mod=viewthread&tid=229629 and https://forum.dji.com/forum.php?mod=viewthread&tid=247715 . Be sure to restart the Mimo app in order to the changed setting to take place! Also, if your version of Mimo app doesn't have the frequency setting, see if you can get an earlier version of Mimo app (you can find many at https://www.apkmirror.com/?post_ ... type=apk&s=DJI+Mimo), install it, change the frequency there then reinstall or update to the newer version.
#3 - Sometimes problems may occur due to an physically or communicatively unstable connection between the Pocket 2 and the tablet. On some occasions, using a protective case can prevent the connector from going as far as required, or it's possible magnetic shielding can disrupt the communication between the two devices, thus causing errors; on other cases (such as Lenovo Tab M10), without the protective case there might be a gap between the tablet and Pocket 2 that makes the connection wobbly and causes communication errors, while using with the case stabilizes the camera to the tablet by filling up the gap and fixes the issue. If you have problems with a protective case, try removing it and try again. Also, vise versa: if the connection is erratic without a case, try putting the tablet into one and try again.
#4 - Ensure you have updated the phone operating system to the required version. The Mimo app requires at least Android 7.0, or iOS 11.0 for the Apple devices. Newer versions of operating systems might need a certain version of the Mimo app for it to work. Latest Android version confirmed to work with the latest version of Mimo app is Android 13. UPDATE: A DJI representative has officially stated that Mimo version 1.5.4 is not compatible with Android 12, so if you are using that version of Android, make sure you have a newer version of Mimo. (UPDATE: Some Android updates may possibly break previously working functionality even on same Android, so check that before updates, or search/wait for a newer version of the Mimo app.)
#5 - If possible, see if you can rule out the possibility of having a faulty USB-C or Lightning adapter by using the same adapter on a different, compatibility-tested phone or tablet. If the connection works with the same adapter on another phone or tablet, it confirms that the adapter is working. If not, it could be that the adapter itself is faulty.
#6 - Sometimes, the device or apps may have power-saving options that interfere with the connection between the Pocket 2 and the device. If you have power-saving options on, try disabling them and connecting again to see if that makes any difference. The power management options for the apps can be found on some devices by swiping down in the home screen, then tapping on the image of a gear, then tapping on "Battery", then "Battery Usage Optimization". (Do bear in mind the exact route, menu names etc. can vary between different devices.) That should list the power management settings for each app in your device, and you can choose which power management option to use, or turn it completely off for that app. While that could make your device's battery run out faster, it also could help solve the problem by preventing the required functions from shutting down due to battery optimization.
#7 - If you are attempting to connect the Pocket 2 wirelessly to your tablet and your device is not found, make sure you have enabled both Bluetooth and wifi on your tablet. The Mimo app needs both for wireless connection to Pocket 2 (the Bluetooth for finding the nearby devices, and the wifi for rest of the operations).
#8 - If you can't establish a connection through the main physical connection of the Pocket 2, try using a USB-C to USB-A adapter, connect your tablet's data cable to that adapter and then connect them to the bottom USB-C port of the Pocket 2. Also, you may want to try using a straight USB-C to Micro-USB cable if you have one. Some models may not work using the 'basic' connector, but may work when used with these adapters and USB ports.
#9 - If connecting physically, make sure the connections aren't bent or dirty. If they are, there might be communication errors between the Pocket 2 and the other device.
#10 - If your device uses VPN for network connection, try disabling that and connecting again. There have been reports of VPN disrupting the connection between the tablet and the Pocket 2 that were solved when the VPN was disabled.
#11 - If you get the app running but the playback monitoring is laggy, you could see if you can solve the issue by enabling software decoding option from the Mimo settings. This is done by following these steps:
1)Physically connect the tablet to the Pocket 2. You can use an appropriate cable for connection or the Pocket 2 adapters directly if the positioning of your tablet's connector allows it.
2)When accessing the monitoring and control screen, tap the three dots on the lower left corner of the screen.
3)After that, click on the four squares symbol (looking like a window) which should appear on the lower left corner of the screen.
4)From the menu appearing after that, select 'More' if your app language is English, 'Mehr' if it's German or the corresponding selection in your language. (It is the last option on the menu.)
5)From the following info/setting screen, tap on the 'Software Decoding' slider. (It could be called differently on your language selection, but again, it is the last option with the slider in the menu.)
You can see more about this at https://forum.dji.com/forum.php?mod=viewthread&tid=278216
Thanks for zciUKm88uBnUtbtd0pL4ZA2 and CopterSpy for pointing this out!
#12 - If the app works but your preview on the tablet is completely black, flickers or gets stuck, you could check the thread at https://forum.dji.com/forum.php?mod=viewthread&tid=279398 and the page at https://support.dji.com/help/con ... Id=34&re=gb&lang=en for further instruction on troubleshooting the issue. While the first link mostly applies to drones, the camera settings part can also be applied to the Pocket series cameras.
#13 - Try clearing previous app cache and data following these instructions:
1. While you still have the Play Store version installed, in Android, go to Settings > Apps > DJI MIMO (yours might have different structure depending on which brand you are using)
2. Perform a "Clear data" and "Clear cache" of the MIMO app. Typically all Android phones have these.
3. Uninstall the MIMO app.
4. Download the MIMO app from the official DJI website or APKmirror (https://www.apkmirror.com/?post_ ... type=apk&s=DJI+Mimo), and install it. Your phone might block you from installing APK due to security restrictions, try to set it as a trusted source and install it. Different brands or file explorer apps might act differently when installing APKs, so check how it can be done on your model.
5. Now open the app and it should work fine. If not, try to perform another "Clear data" and "Clear cache" of the MIMO app and open again.
Thanks for username luluismo for supplying us with this tip at https://forum.dji.com/forum.php? ... =261854&pid=2827223 !
#14 - If using with the DIA Handle and a tablet for wireless operation, and the connection seems to occasionally cut off and on, see if there are wifi networks that interfere with the tablet connection. This can occur especially if you have setup a home wifi connection to the same tablet you are trying to use the Pocket 2 with. If this happens, for instance at your home, see if it still occurs when you are doing the test outside of the range of the wifi network (in this example, test the Pocket 2, the tablet and the DIA Handle connection outside your home). You can also check this out by seeing the network settings the time the cutoff occurs: if the network being connected to mentions a network name other than the network of the Pocket 2, this is a likely cause for the problem. Possible solutions involve trying to switch to different frequency, making the device forget the interfering network from the tablet settings, or switching to another device when applicable.
#15 - If the camera is brand new, it could be that the contacts of it could still be a bit 'stiff'. If you have trouble getting the smartphone adapters to work, try inserting and the removing the adapter a couple of times or 'wiggling' it in its place up and down or sideways while inserted on the Pocket 2. Sometimes, this could help connection problems after initial troubles.
#16 - If there are problems connecting on an Android device, you could try this troubleshooting tip provided by DJI Paladin:
For the Android system mobile devices:
1. Set the IP to DHCP (dynamic) and input 192.168.2.100 in the IP address column. Then, try again.
2. If the issue persists, switch it to a static IP to reconnect and retry.
3. Switch to DHCP (dynamic) and then input the IP. Reconnect to it.
LIST STYLING UPDATE: From now on, the list styling will be changed. The tablets will be categorized according to the manufacturers instead of the Working-Not working, division. Each tablet mentioned under these will be marked with a YES or NO and color-coded accordingly to show whether the model will work with the Pocket 2 or not. This hopefully helps users to find their device faster to see whether it can be used for the activation process and/or remote control. Special thanks to username Defleur for inspiring this new listing style!
KEY:
YES - The tablet completely or partially works with the Pocket 2 and can be used to activate and/or control the Pocket 2.
NO - The tablet doesn't work with the Pocket 2.
And now for the list itself:
APPLE
Apple iPad (6th gen) - YES
Apple iPad Pro (11-inch, 3rd generation, 2018 version) - YES (picture might show up the wrong way, use screen tilt lock to circumvent this)
Apple iPad Pro (2021 version) - NO (Otherwise works, but the camera image is rotated 90 degrees, rendering it unusable)
Apple iPad 2 Pro - YES
Apple iPad Mini 2 - YES
Apple iPad Mini 4 - YES
Apple iPad Mini 5 - YES (To use wirelessly: connect the Pocket 2 directly via the Lightning connector (USB), then disconnect the adapter, connect the joystick and after that iPad should connect via WI-FI)
Apple iPad Mini 6 - NO
DUODUOGO
DUODUOGO tablet - NO
HUAWEI
Huawei M5 - YES
LENOVO
Lenovo M8 - NO
Lenovo M8 (model TB-8505F) - YES (At least when used wirelessly)
Lenovo Tab M10 - YES (Euro version, TB-X605L WiFi+LTE version, Android version 9, 3GB RAM; use of included protective case recommended for physically and transmissionally stable connection when using USB-C connector)
Lenovo M10 FHD - YES (US version, ZA5T0263US)
Lenovo Yoga Tablet 3 Plus - YES (YT-X703F)
SAMSUNG
Samsung Galaxy A6 - NO
Samsung Galaxy Tab A7 - YES (Report stated some challenges in completing the activation process due to the Pocket 2 shutting itself off too quickly. Here are the instructions for completing it:
1. Plug in DJI Pocket 2 to the tablet while the Pocket 2 is turned off
2. Open MIMO app on tablet
2. Turn on Pocket 2, use pull-down menu on Android Tablet to select USB device behavior, switch to Controlled by Tablet instead of Controlled by Device
3. Pop up on tablet should appear from MIMO app. Click accept and you may have to click "device" in the top left of MIMO app
4. Registration process pops up, go through registration process as fast as possible. This took me 5-6 tries to complete in time.
If you are having problems, try flipping your USB around in the DJI Pocket if you have trouble (the person reporting used the port on the bottom of the Pocket). )
Samsung Galaxy Tab 4 - NO
Samsung TAB A (SM-T510) - NO
Samsung Galaxy Tab E - NO
Samsung Galaxy Tab S2 - NO (Euro version, 8 inch tablet)
Samsung Galaxy Tab S3 - NO (8 inch tablet, runs the app but refuses to connect to Pocket 2)
Samsung Galaxy Tab S5E - YES (6G ram)
Samsung Galaxy Tab S6 - YES (US version, SM-T860 WiFi version, upgraded to Android 11 OS, 6GB RAM)
Samsung Galaxy Tab S7 - YES
Samsung Galaxy Tab S8 Ultra - YES (At least with the latest release version of Mimo app as of May 20th, 2022)
TJD
TJD MT-1011QU - NO
Any other test results would be appreciated.
Please do note that occasionally - as DJI and users possibly continue developing/testing and people find solutions to problems previously blocking users from using a certain model - some of the non-working models might be moved to the working list. If you find such a model, please do inform about it in this thread.
ADDITIONAL NOTES: Both I and username justinother1 have attempted emulating Android running Mimo on Windows platforms, but as of now, these attempts haven't worked. If somebody managed to do this, please do inform about it here (What emulator, Android and Mimo version, emulated device etc.) See more info from the thread itself.
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