Blue stuff on IMU and Gimbal cannot recieve MC data
686 1 2021-4-5
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djiuser_APH0FujkinOg
lvl.1
Flight distance : 13911 ft
Sweden
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Hello!

I am trying to find the faulty piece in a DJI Mavic 2 Enterprise that shows the error ''Gimbal cannot recieve MC data'' and its stuck on ''IMU is initializing Do not move aircraft.'' Gimbal cannot calibrate, goes to 10% and then error. I cannot move the gimbal with the scroll wheel on the controller, but it looks to be spinning just fine when drone starts up.
I found this blue stuff on the IMU cable when removing top part of the drone that I have never seen on any other Mavic 2, anyone know what it is?

What could be broken if a drone shows  Gimbal cannot recieve MC data after a crash into a tree?

Thanks!



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2021-4-5
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DJI Natalia
Administrator

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Hi there, I'm sorry to hear about the issue with your drone. For safety considerations, it is not recommended to repair the drone by yourself. Please contact our support team via http://www.dji.com/support to open a case and then send it in for a thorough diagnosis.  We'll do our best to help this out. Thanks.
2021-4-5
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