fanse2482b1b
lvl.1
United Kingdom
Offline
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DJI Natalia Posted at 8-31 01:34
Hi there, I'm sorry to hear about the issue. May we know the firmware version of your drone and the app? Please restart the aircraft, reset the gimbal camera, and remove the SD card to see if it works or not.
By the way, have you tried another mobile device to do the troubleshooting? Please keep us updated, thanks.
Dji Go 4 ( 4.3.37) i try everything but stil don't work,
Samsung Note 20 working fine no have any issue, only s21 Ultra.. |
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