DJI care refresh later?
367 1 2021-5-7
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Shrek 2 on VHS
lvl.1
United States
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Hey everyone,
So I got my Ronin SC about six months ago never had the opportunity to purchase care refresh until now. And I was wondering if there’s a website like the one for the drones where I record a screen recording of the app and submit it to DJI in order to get it?
Thanks
2021-5-7
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DJI Susan
Administrator
Online

Hello there, thank you for your attention to DJI Care Refresh service plan.
Regarding Ronin series, if it has been activated over 48 hours and would love to purchase DJI Care Refresh, you may need to send the unit back to our service center for an overall inspection first, you can start an online service request at Ihttps://repair.dji.com/repair/index.
Then you will receive an email invitation to purchase DJI Care Refresh for the gimbal within 72 hours after the unit is being sent back to you.
The Video verification process is not supported on Ronin series at the moment. Thank you.
2021-5-8
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