How about I bought

a mavic mini and I can't register it, I get an error that I can't activate it, error 1112, can you help me please

Hi there, we are sorry for the difficulties you have encountered.
(1): Could you please give us detailed information of the order (purchase time, purchase region, purchase / receiving channels, and whether there is anything abnormal with the package when the product is received).
(2): Could you provide the serial number of the product, DJI account, and proof of purchase.
Thanks in advance.

DJI Thor Posted at 5-20 22:09
Hi there, we are sorry for the difficulties you have encountered.
(1): Could you please give us detailed information of the order (purchase time, purchase region, purchase / receiving channels, and whether there is anything abnormal with the package when the product is received).
(2): Could you provide the serial number of the product, DJI account, and proof of purchase.

DJI Thor Posted at 5-20 22:09
Hi there, we are sorry for the difficulties you have encountered.
(1): Could you please give us detailed information of the order (purchase time, purchase region, purchase / receiving channels, and whether there is anything abnormal with the package when the product is received).
(2): Could you provide the serial number of the product, DJI account, and proof of purchase.

DJI Thor Posted at 5-20 22:09
Hi there, we are sorry for the difficulties you have encountered.
(1): Could you please give us detailed information of the order (purchase time, purchase region, purchase / receiving channels, and whether there is anything abnormal with the package when the product is received).
(2): Could you provide the serial number of the product, DJI account, and proof of purchase.

I hope you can help me I am very grateful, I hope a prompt response

Luarzaur Posted at 5-20 22:28
I hope you can help me I am very grateful, I hope a prompt response

Thanks for your information. Could you provide us your DJI account?

DJI Thor Posted at 5-20 22:47
Thanks for your information. Could you provide us your DJI account?

azambrano@troncal.net

i am waiting for an answer because i cannot activate mavic mini error 1112

Luarzaur Posted at 5-22 08:52
i am waiting for an answer because i cannot activate mavic mini error 1112

Hi there, we got it. We have already transmitted this error number and your DJI account to our related team to check the issue. We will give you the feedback once we have the answers. Thanks for your response.