I am trying to register my osmo 3 for care refresh.
As many suggested, I tried https://service.dji.com/care/active. However, I have no idea where to get the activation code.
I have also tried https://service.dji.com/djicare/coverage with my SN, but it says the incorrect number, which totally lost me.

How could a service registration be so difficult
Please advise

Hi, brolinuk. Thank you for reaching DJI Forum regarding the concern. I'm sorry to read that you are having difficulties for you to have the service plan for your DJI Osmo mobile 3. Please be advised that the activation code is being provided if you purchased the service plan from a dealer and not from our official online store. If you have not purchased the said service plan, you have an option to purchase it through this link: https://store.dji.com/it/product/dji-care-refresh-osmo-mobile-3 Thank you.

DJI Diana Posted at 6-7 14:35
Hi, brolinuk. Thank you for reaching DJI Forum regarding the concern. I'm sorry to read that you are having difficulties for you to have the service plan for your DJI Osmo mobile 3. Please be advised that the activation code is being provided if you purchased the service plan from a dealer and not from our official online store. If you have not purchased the said service plan, you have an option to purchase it through this link: https://store.dji.com/it/product/dji-care-refresh-osmo-mobile-3 Thank you.

Thanks for the reply. I bought mine from Amazon uk, which includes refresh care package.
https://www.amazon.co.uk/gp/product/B08DG6H28J/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

The package includes a card with a hidden password on it, but no activation code.  so I am not sure where to go next

brolinuk Posted at 6-8 04:26
Thanks for the reply. I bought mine from Amazon uk, which includes refresh care package.
https://www.amazon.co.uk/gp/product/B08DG6H28J/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

Thank you for the information. Since you purchased the service plan from a dealer and received an activation card, it should indeed have a hidden password wherein you need to kindly scratch the card in order for us to see the password. Please be advised that we need to input the password through this link: https://service.dji.com/care/active You may also kindly refer to the photo attached for your reference, thank you.