DJI Susan
Administrator
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Hi there, you may need to confirm with the reseller if he got the replacement drone from DJI Care Refresh, or if his drone had bound to DJI Care Refresh service. If yes, you are not able to purchase DJI Care Refresh again. But if it still got balance, you can use it within the validity period, as DJI Care Refresh follows the drone instead of the user.
If the drone had never bound to the DJI Care Refresh service, you can purchase this service for it.
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