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My new OM4 does not hold my phone completely level
266 14 6-12 09:12
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Macdemon
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United Kingdom
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Picked up my OM4 this morning and been trying it out.

I have noticed that the OM4 holds my phone at a slight angle so it's not completely level.   

Is there a calibration funtion I need to perform to cure the issue?

My phone is an iPhone 12Pro Max.

Thank you.
6-12 09:12
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Kentucky_Ranger
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Flight distance : 25617 ft
United States
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I've had the same issue. Most of the time, sitting it on its tripod, on a level surface, and calibrating it will work.If not, try using the hrizonal gimbal agjustment in the DJI Mimo app.
6-12 12:46
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Macdemon
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United Kingdom
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If I need to calibrate it, how do I do that Kentucky_Ranger?

Thank you
I also have a DJI Phantom 3 4K.   
6-12 13:12
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Kentucky_Ranger
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Macdemon Posted at 6-12 13:12
If I need to calibrate it, how do I do that Kentucky_Ranger?

Thank you

In the Mimo app. If you don't have the app, look for it in the app store under DJI Mimo.
It's in the camera utility section.
You have to make sure it's on a level surface, on a tripod, or the little tripod attachment.
Also, this problem was taken care of in an old firmware update, so, you might need to update the firmware as well.
6-12 14:08
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DJI Paladin
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Hi there. Thank you for reaching out. Kindly please try to perform the gimbal calibration under your DJI Mimo app on your mobile device. You can go to Lower left side of the main camera view 3 dots (General Settings) > Gimbal Settings > Gimbal Auto calibration and check if the issue persists. Please keep us posted. Thank you for your support!
6-12 19:38
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NicolasAleks
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Germany
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I see calibration issues since a couple of days! I need to put the clamp over the buttons in order to have the 12 Pro Max leveled.

Do you also see this issue? Where do you place that clamp? Right over the Apple logo (hence in the center of the phone)?
6-13 00:57
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Kentucky_Ranger
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Flight distance : 25617 ft
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NicolasAleks Posted at 6-13 00:57
I see calibration issues since a couple of days! I need to put the clamp over the buttons in order to have the 12 Pro Max leveled.

Do you also see this issue? Where do you place that clamp? Right over the Apple logo (hence in the center of the phone)?

My clamp is right next to the second button on the left, and works fine.
I'm looking into what I saw in a video about using the magnetic link on the back of the phone.
I've ordered it, and will post just how well it works.
6-13 08:44
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Macdemon
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Kentucky_Ranger Posted at 6-13 08:44
Mine clamp is right next to the second button on the left, and works fine.
I'm looking into what I saw in a video about using the magnetic link on the back of the phone.
I've ordered it, and will post just how well it works.

Thank you all guys for your kind and useful responses, I will calibrate my gimbal and check for a firmware update as soon as O’m home.

Good to meet you all
6-13 08:48
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Kentucky_Ranger
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Macdemon Posted at 6-13 08:48
Thank you all guys for your kind and useful responses, I will calibrate my gimbal and check for a firmware update as soon as O’m home.

Good to meet you all

Good to meet you as well!
The OM4 is an awesome device, but it's like all devices, they can be frustrating, LOL!
Thank God for forums!
6-13 09:40
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Macdemon
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United Kingdom
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All done..................and I'm 100% level now, and it feels good.   
6-13 13:01
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Kentucky_Ranger
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Macdemon Posted at 6-13 13:01
All done..................and I'm 100% level now, and it feels good.

AWESOME!!!
Happy shooting!
6-13 17:58
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NicolasAleks
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Germany
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Macdemon Posted at 6-13 13:01
All done..................and I'm 100% level now, and it feels good.

I am also using the magnetic plate but it‘s not leveling properly :/
6-20 00:32
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Macdemon
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United Kingdom
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Make sure the magnetic clip is over the apple logo so the phone is not mis-balamced and perform a calibration, that should cure your issues, if it doesn't then come back here and we'll have a further look.
6-20 02:39
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NicolasAleks
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Spain
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Macdemon Posted at 6-20 02:39
Make sure the magnetic clip is over the apple logo so the phone is not mis-balamced and perform a calibration, that should cure your issues, if it doesn't then come back here and we'll have a further look.

It is pretty mich over the Apple logo :/

When doing some manual adjustments, it works for a while but sometimes it is mis-leveled again!
6-21 03:57
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Kentucky_Ranger
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Flight distance : 25617 ft
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NicolasAleks Posted at 6-20 00:32
I am also using the magnetic plate but it‘s not leveling properly :/

Because there's more questions than answers with the popular magnetic plate video, I made one myself, to try and help explain how to use it better.
6-21 21:05
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