I'm having trouble with my DJI ronin SC. At the start, the motors do not turn on and does not stabilize! A beep is heard when starting the green mode indicator lights up. The red indicator blinks on the folow focus. The stabilizer cannot be connected via bluetooth to the Ronin app on the smartphone!

Unfortunately, there is no service center in my city. Can I do something myself? Or I need to send it to the service center.

Hi there, could you record a video to show us the details of the problem? We'd like to help you check it. You may upload the video to Dropbox or Google Drive, then share the link with us, thanks.

Sorry how can i download video here?

kid_stealth Posted at 6-25 07:30
Sorry how can i download video here?

You can upload the video to YouTube or Dropbox or Google Drive, then post the link here, thanks.

https://drive.google.com/file/d/1mbsQla5709gYjPdxhqzW2LrUqJrhL7X1/view?usp=sharing

DJI Mindy Posted at 6-25 20:11
You can upload the video to YouTube or Dropbox or Google Drive, then post the link here, thanks.

https://drive.google.com/file/d/1mbsQla5709gYjPdxhqzW2LrUqJrhL7X1/view?usp=sharing

Please video in link

kid_stealth Posted at 6-26 02:32
https://drive.google.com/file/d/1mbsQla5709gYjPdxhqzW2LrUqJrhL7X1/view?usp=sharing

Hi there, may I know if the gimbal has been activated or the issue existed after a period of normal usage?
Please check the remaining battery and confirm it has been fully charged. Try to reconnect the battery grip and gimbal, check if the connectors are dusty, clean with a dry cotton pad.
If the issue persists, you may need to send the gimbal back. You may connect the reseller or our support via email at http://www.dji.com/support for assistance.