Connecting controller to iPad Pro 12.9” 4th gen
8399 18 2021-7-2
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Hawkster9
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Hello

I am attempting to connect my DJI AIR 2s controller to my iPad Pro 4th gen 12.9” as my viewing screen while flying.

I have my account signed onto my iPad along with flight history/data etc…

I follow the same steps as I would with my iPhone yet I can’t get the remote to connect to the aircraft.. my iPad pings as it recognises a connection but it says ‘not charging’.

To my knowledge DJI have stated it is compatible…help me please…viewing on this iPad will be amazing but all I can see is a mountain
2021-7-2
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DJI Wanda
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Hello,Hawkster9. The controller is designed not to be able to charge the iPad,  it is normal that iPad is not being charged when you connect the iPad with controller. Then, I wonder that whether it enabled you to use the App properly when you connected the iPad with controller? Finally, If you can not control the drone, please refer to the tutorial video and relink the controller.
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2021-7-2
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Captain Dangerous
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What cable are you using?
2021-7-2
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Captain Dangerous
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What cable are you using?
2021-7-2
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Hawkster9
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USB C both ends genuine apple cable
2021-7-2
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Hawkster9
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Captain Dangerous Posted at 7-2 03:57
What cable are you using?

USB C  both ends. Genuine apple cable
2021-7-2
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Captain Dangerous
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Hawkster9 Posted at 7-2 03:59
USB C  both ends. Genuine apple cable

Is it the apple one that comes in the box? As that’s a charging not a data cable.
2021-7-2
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Hawkster9
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Captain Dangerous Posted at 7-2 05:30
Is it the apple one that comes in the box? As that’s a charging not a data cable.

Yes that must be why!! I shall get a new cable . Thank you
2021-7-2
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Hawkster9
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Hawkster9 Posted at 7-2 05:58
Yes that must be why!! I shall get a new cable . Thank you

Does the data speed transfer rate have to be a specific speed??  
2021-7-2
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Chuck Campfield
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Hawkster9 Posted at 7-2 06:00
Does the data speed transfer rate have to be a specific speed??

I purchased this one from Pgytech to connect my iPad to the controller:  https://www.pgytech.com/products ... o-type-c-cable-65cm
2021-7-2
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Captain Dangerous
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Hawkster9 Posted at 7-2 06:00
Does the data speed transfer rate have to be a specific speed??

Just needs to be a good quality data cable, speed is not too important as its only 1080p video being sent from he remote to the phone.
2021-7-2
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djiuser_O8hu32JWYLmV
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Hi, just wanted to see if you have an updated solution on this as I’m having the exact same issue. I’m using a connect Thor usb c cable and isn’t working. (Have also tried apple usb c cable)
2021-12-31
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Hawkster9
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djiuser_O8hu32JWYLmV Posted at 2021-12-31 23:39
Hi, just wanted to see if you have an updated solution on this as I’m having the exact same issue. I’m using a connect Thor usb c cable and isn’t working. (Have also tried apple usb c cable)

Hi yea the cable needs to be a Data cable. The apples one is just to charge. Get a good quality data usb c and it works
2022-1-1
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dr6583
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You want a data cable that is rugged and MADE for DJI controllers like this one.  They have the same connector design as DJI, so they fit correctly and snugly into the controller.  I use the USB-C to Lightning with no problem even with an inferior tablet and it works great.  You will not regret this purchase it is inexpensive and a great cable as you can see from the pictures.

https://www.amazon.com/Hanatora-Controller-Braided-Extension-Connector/dp/B089CQNF38/ref=pd_bxgy_2/137-6173201-9249316?pd_rd_w=6hPac&pf_rd_p=c64372fa-c41c-422e-990d-9e034f73989b&pf_rd_r=36KV6SF0Z32GN14H4GS6&pd_rd_r=570d0a14-48b9-4c84-881a-91476b9d1fb3&pd_rd_wg=bjL4v&pd_rd_i=B089CQNF38&psc=1
2022-1-1
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IrmaThurman
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dr6583 Posted at 1-1 01:53
You want a data cable that is rugged and MADE for DJI controllers like this one.  They have the same connector design as DJI, so they fit correctly and snugly into the controller.  I use the USB-C to Lightning with no problem even with an inferior tablet and it works great.  You will not regret this purchase it is inexpensive and a great cable as you can see from the pictures.

https://www.amazon.com/Hanatora-Controller-Braided-Extension-Connector/dp/B089CQNF38/ref=pd_bxgy_2/137-6173201-9249316?pd_rd_w=6hPac&pf_rd_p=c64372fa-c41c-422e-990d-9e034f73989b&pf_rd_r=36KV6SF0Z32GN14H4GS6&pd_rd_r=570d0a14-48b9-4c84-881a-91476b9d1fb3&pd_rd_wg=bjL4v&pd_rd_i=B089CQNF38&psc=1

I bought this exact cable but the app still isn't working for me. The device I have is the iPad Pro 2020 12.9" 4th gen. I am really not sure what I am doing wrong have any of you gotten the app to work with the drone with the same type of device I have.
2022-4-19
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dr6583
Second Officer
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That's too bad.  It works with my standard iPad 8th gen.
2022-4-22
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