I've the OM4 just a couple of days, and have it tried for a bit. Until now, I've had 2 or 3 times that the Mimo app shows a red battery icon for the gimbal, while the gimbal itselfs shows 2 white dots. After switching off and on again, its back to normal. What is wrong with the gimbal/mimo? Because, it suddenly won't respond to the 'record' button. Which is really frustrating when you think its recording while its not.

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to uninstall and reinstall the DJI Mimo app on your mobile device to see if there would be some changes? Please keep us posted. Thank you!

DJI Paladin Posted at 7-16 20:50
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to uninstall and reinstall the DJI Mimo app on your mobile device to see if there would be some changes? Please keep us posted. Thank you!

Hi, I did what you suggested, but no luck. Several times during last summer it failed which is really frustrating

Robje Posted at 9-27 02:32
Hi, I did what you suggested, but no luck. Several times during last summer it failed which is really frustrating

We're sorry for the trouble. Can you please confirm what specific mobile device are you using? Please keep us posted. Thank you.

DJI Paladin Posted at 9-30 23:42
We're sorry for the trouble. Can you please confirm what specific mobile device are you using? Please keep us posted. Thank you.

iPhone 11
(latest update installed)