Smart Controller keeps overheating after a few minutes use.
1751 10 2021-7-22
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Cobrajet_428
lvl.1
Flight distance : 1319 ft

United States
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I have a DJI Mavic Air 2 with the smart controller and the controller overheats after about 10 minutes of use. Any one else having the same problem.  I chatted with support and the have me recalibrate the controller and it did not help. Their other suggestion was to let it cool down and see if that helped. It did help for about 10 minutes and overheated again.
2021-7-22
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please confirm if you receive the overheating message when you are flying the aircraft? Also, please provide us a screenshot or a photo showing the issue with the error message for better assistance. Please keep us posted. Thank you!  
2021-7-22
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Cobrajet_428
lvl.1
Flight distance : 1319 ft

United States
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Attached is a picture of the error message. I do receive the message after 10 to 15 minutes of flying.
2021-7-23
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Cobrajet_428
lvl.1
Flight distance : 1319 ft

United States
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2021-7-23
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scoble08
Second Officer
Flight distance : 4327592 ft
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United States
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Do you hear the SC fan turn on?
2021-7-24
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Cobrajet_428
lvl.1
Flight distance : 1319 ft

United States
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scoble08 Posted at 7-24 09:09
Do you hear the SC fan turn on?

No I did not know there was a fan.
2021-7-24
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scoble08
Second Officer
Flight distance : 4327592 ft
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United States
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Cobrajet_428 Posted at 7-24 21:08
No I did not know there was a fan.

There is.  Mine can come on even when updating SC firmware.  Might be time to contact DJI.
2021-7-25
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FriedChicken_II
lvl.4
Flight distance : 721555 ft

Taiwan
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I‘m just amazed that DJI Fly even overheats the Smart Controller.

Good job DJI.
2021-7-25
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Visual Air
Core User of DJI
Flight distance : 2710115 ft
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Canada
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FriedChicken_II Posted at 7-25 18:23
I‘m just amazed that DJI Fly even overheats the Smart Controller.

Good job DJI.

I do not think it has anything to do with the app if the fan is not energizing.
2021-7-26
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scoble08
Second Officer
Flight distance : 4327592 ft
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United States
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Visual Air Posted at 7-26 06:38
I do not think it has anything to do with the app if the fan is not energizing.

+1
I’ve had no problems flying with my SC in 90 degree N.C. weather.  Fan comes on.
2021-7-30
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fred58
New

United States
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I am having the same problem, and I can hear my fan is on.  
2022-8-27
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