Hey Folks!

Is it still relevant to charge batteries the first time directly from the charging adapter instead of the charging hub for waking them up from hibernation like the Mavic Air 2 batteries required? Or should I just unbox the batteries and put all three of them on the charging hub?

I used the battery hub.

FriedChicken_II Posted at 8-5 05:28
I used the battery hub.

I will probably be charging it one by one just to be safe but not sure if I would remember to do so when the time comes. So needed to know if it has already been solved & your comment helps me to think that it is. Thanks!

Hi there. Thank you for reaching out. Yes, it is recommended to charge your batteries one by one for the first time on the charging adapter to activate the battery. You may refer to the tutorial link below for your reference. Thank you for your continued support!

DJI Paladin Posted at 8-5 19:42
Hi there. Thank you for reaching out. Yes, it is recommended to charge your batteries one by one for the first time on the charging adapter to activate the battery. You may refer to the tutorial link below for your reference. Thank you for your continued support!

https://www.youtube.com/watch?v=FxAoMmCDjzc&t=464s

Thanks DJI Paladin.

dreamtuner Posted at 8-5 21:22
Thanks DJI Paladin.

You are most welcome. Please don't hesitate to reach us if you have other concerns. Take care always!

So I completely missed all of this, and being in a hurry, unboxed today and put all 3 batteries on the hub before seeing this thread.  How screwed am I?  Thx.

djiuser_kCAM1BuQD0zT Posted at 2-19 10:49
So I completely missed all of this, and being in a hurry, unboxed today and put all 3 batteries on the hub before seeing this thread.  How screwed am I?  Thx.

If they are charging fine one after another to their fullest, I would say you are good.

Guess that’s why I ruined one of my three batteries…!! Completely “DEAD” won’t wake up, no matter what I try..

fans52b706e1 Posted at 3-2 19:02
Guess that’s why I ruined one of my three batteries…!! Completely “DEAD” won’t wake up, no matter what I try..

You can plug it in to the adapter and let it be like this uninterrupted for a good 8-10 hours to see if it starts to take charge.

dreamtuner Posted at 3-3 00:18
You can plug it in to the adapter and let it be like this uninterrupted for a good 8-10 hours to see if it starts to take charge.

Thank you…I will try this..!!!

fans52b706e1 Posted at 3-3 14:40
Thank you…I will try this..!!!

Let's hope it works out

dreamtuner Posted at 3-4 09:04
Let's hope it works out

Looter Posted at 3-4 11:05

Then you have to send it back if it is within the warranty period I guess. Sorry for your loss.

dreamtuner Posted at 3-5 00:43
Then you have to send it back if it is within the warranty period I guess. Sorry for your loss.

How and where do I send it ???  I’m an old fart.. I have trouble with this kind of thing..

Looter Posted at 3-5 05:36
How and where do I send it ???  I’m an old fart.. I have trouble with this kind of thing..

Raise a ticket here - https://repair.dji.com/repair/index

dreamtuner Posted at 3-5 08:29
Raise a ticket here - https://repair.dji.com/repair/index

Thank you again.. Info on the battery sent to DJI..

Looter Posted at 3-5 16:31
Thank you again.. Info on the battery sent to DJI..

You are welcome

dreamtuner Posted at 3-6 01:13
You are welcome

I keep getting a notice to upgrade my user group ?? What does that mean ?? and how do I do that ?.

Hi Looter,

There seems to be a "Forum" related thread here, this is off topic from this thread.  Thanks.

Looter Posted at 3-7 06:37
I keep getting a notice to upgrade my user group ?? What does that mean ?? and how do I do that ?.

Hi Looter. I think this would be better if you make a separate post on the related forum topic to get help on your issue regarding the user group notice and so forth. Hopefully a DJI mod or admin will chime in accordingly and clear the confusions arose. Hope it helps

Sorry guys

djiuser_kCAM1BuQD0zT Posted at 2-19 10:49
So I completely missed all of this, and being in a hurry, unboxed today and put all 3 batteries on the hub before seeing this thread.  How screwed am I?  Thx.

I did the same thing and I’m fine.