DJI Mavic Air 2 Controller Charging issue
2122 3 2021-8-16
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Nivedithg
lvl.1
India
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I bought the drone DJI Mavic Air 2 in Dec 2020 and it has been working fine till now.

Recently my Controller while charging started melting the charging point .

After that it still was working for a month charging and all, but now, it shows only 2 light blining while charging but it isnt actually charging. what to do?

charging

charging

burnt charing point

burnt charing point

charging ight issues

charging ight issues
2021-8-16
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DJI Stephen
Administrator
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Hello there Nivedithg. I am sorry for the trouble this has caused and thank you for reaching out. Since you are having this issue with your DJI Mavic Air 2 remote controller.  It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to to check the said DJI drone and give out the best resolution for this issue.  Just a friendly reminder that  DJI do not recommend doing a DIY in fixing the said issue to avoid further damaging the said unit and not to void the warranty as well. Again, I am sorry for the trouble this has caused and thank you.
2021-8-16
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djiuser_SXsjWu7QVaSa
New
United States
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this exact thing is happening to me too, seems to be a persistent issue
2022-6-13
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DJI Wanda
Administrator
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djiuser_SXsjWu7QVaSa Posted at 6-13 21:52
this exact thing is happening to me too, seems to be a persistent issue

Hello, there. Sorry for your inconvenience. We would recommend you apply for an online repair request and then send it back for repair. Here is the link: https://repair.dji.com/repair/index
If you have any other questions, please feel free to talk.
2022-6-13
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