Telemetry freezing on Mini 2
1047 15 2021-9-4
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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Last night I went flying for a while, where I also used the Sport mode, which I normally do not do much.

During the two flights that I made, at a certain point the telemetry of the flight froze (wasn't updated anymore) in the DJI Fly app, while the video images from the drone just kept coming in on my smartphone screen. In short, the app was not frozen. The drone also responded well to the RC.
I tried a few things during the flights, such as disconnecting and reconnecting the USB cable (this didn't help) and quitting and restarting the app (this then solved the problem). I had the impression that the problem started occurring when I switched back from Sport mode to Normal.

Does anyone recognize this behaviour and who knows what to do to prevent it or fix it?

2021-9-4
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what mobile device are you using? Also, you may try to uninstall and reinstall the DJI Fly app on your mobile device to see if there would be some changes. Please keep us posted. Thank you!
2021-9-4
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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DJI Paladin Posted at 9-4 00:38
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what mobile device are you using? Also, you may try to uninstall and reinstall the DJI Fly app on your mobile device to see if there would be some changes. Please keep us posted. Thank you!

Hi DJI Paladin,
I'm using the Huawei P30 Lite, and I've been using this for seven months now, without any issues.
2021-9-4
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DJI Paladin
Administrator
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SnitserNL Posted at 9-4 00:45
Hi DJI Paladin,
I'm using the Huawei P30 Lite, and I've been using this for seven months now, without any issues.

Thank you for your response. Have you tried to uninstall and reinstall the app?
2021-9-4
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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Yes I did reinstall the app. But I have not been able to try it out in flight yet. So I will have to report back on this issue later.
2021-9-4
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MBSL500
lvl.4
United States
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DJI Paladin Posted at 9-4 00:38
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what mobile device are you using? Also, you may try to uninstall and reinstall the DJI Fly app on your mobile device to see if there would be some changes. Please keep us posted. Thank you!

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2021-9-4
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Bashy
Captain
Flight distance : 2354357 ft
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United Kingdom
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MBSL500 Posted at 9-4 06:41
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Ya cant fault the forum staff having canned replies, it saves typing the same thing out time and time again.
2021-9-4
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MBSL500
lvl.4
United States
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Bashy Posted at 9-4 17:00
Ya cant fault the forum staff having canned replies, it saves typing the same thing out time and time again.
And, that's likely because the same issues come up time and time and time again.



2021-9-4
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Pablo Córdobes
lvl.1
Argentina
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It is a problem of version 1.4.8, I do not know what to expect to change it, use version 1.4.4 and you will not have problems.
2021-9-5
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Mobilehomer
First Officer
Flight distance : 18135846 ft
United States
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Give this a try. Those of us that have are very pleased.

2021-9-5
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ManiekWwa
lvl.2
Flight distance : 280026 ft
Poland
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Here is the link to post with 1.4.8 (1185) version
https://forum.dji.com/forum.php? ... 821&pid=2537004
2021-9-6
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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ManiekWwa Posted at 9-6 00:53
Here is the link to post with 1.4.8 (1185) version
https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=246821&pid=2537004

Thanks all for your replies. I have installed this version on my phone and I will test it in the coming days.
2021-9-6
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videoeditman
Second Officer
Flight distance : 6713271 ft
United States
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SnitserNL Posted at 9-6 12:46
Thanks all for your replies. I have installed this version on my phone and I will test it in the coming days.

Yes try 1185, it helps me with mini 2 & air 2s!
2021-9-7
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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videoeditman Posted at 9-7 06:52
Yes try 1185, it helps me with mini 2 & air 2s!

I've tested this Fly App version 1.4.8 (1185) in three flights now, switching between the different speed settings several times, and I haven't seen any problems so far.
So my first impression: so far, so good.
2021-9-7
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SnitserNL
lvl.4
Flight distance : 2372014 ft
Netherlands
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SnitserNL Posted at 9-7 11:26
I've tested this Fly App version 1.4.8 (1185) in three flights now, switching between the different speed settings several times, and I haven't seen any problems so far.
So my first impression: so far, so good.

After a few weeks of further testing this version 1.4.8 (1185):
I have made several more flights and this app is still working like a charm. I have had no issues whatsoever.

Therefore, I really do not understand why DJI is still sharing the 1.4.8 (1120) version in the Downloads section, knowing that this version has so many flaws.
2021-9-24
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George GR
Second Officer
Flight distance : 2990653 ft
Greece
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SnitserNL Posted at 9-24 00:15
After a few weeks of further testing this version 1.4.8 (1185):
I have made several more flights and this app is still working like a charm. I have had no issues whatsoever.

nice!
2021-9-24
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