I'm trying to install DJI Assistant 2 on my imac pro. Not currently compatible with Big Sur, my operating system (OS 11.5.2)

Please, when will this be supported? My Mavic 2 and my Smart controller can firmware update remotely, but not my DJI goggles. I need to be able to connect to the assistant to access those firmware updates.

Hi there. Thank you for reaching out. Can you please confirm what specific error message did you receive when you install the software? Can you please send us a screenshot for us to further isolate the issue? Please keep us posted. Thank you.

DJI Paladin Posted at 9-16 19:25
Hi there. Thank you for reaching out. Can you please confirm what specific error message did you receive when you install the software? Can you please send us a screenshot for us to further isolate the issue? Please keep us posted. Thank you.

Alex FR Posted at 9-16 22:35
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Thank you for your response. Kindly please try to download the said software and please send us the screenshot of the error for us to further isolate the issue. Thank you.

ok - puzzled why it hasn't been labeled compatible with current OS 11.5.2  if it is in fact compatible.
I have downloaded it, loaded it, connected my dji goggles RE, and seen that there is a firmware update available, V01.00.0700

When i select 'upgrade', DJI Assistant 2 downloads, transmits, and installs the firmware then gives me a 'success' message.
BUT, when i return to the Firmware Updates menu, the software appears to NOT have been installed. I have tried restarting both the goggles and the program - same result.

See screenshots, please help.





but afterwards: