Using Oneplus 7 android 9.
IT worked perfectly ONCE. And now it does not connect anymore.
What should I do?

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what does the light indicator showing? Can you please provide us a video sample showing the issue? In addition, kindly please try to reset the connection by pressing the M button, shutter button and trigger simultaneously to reset the Bluetooth connection. The Bluetooth connection is reset when the system status indicator turns from green to yellow. Search DJI OM 4 then connect to see if the issue persists. Please keep us posted. Thank you

DJI Paladin Posted at 9-16 18:53
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what does the light indicator showing? Can you please provide us a video sample showing the issue? In addition, kindly please try to reset the connection by pressing the M button, shutter button and trigger simultaneously to reset the Bluetooth connection. The Bluetooth connection is reset when the system status indicator turns from green to yellow. Search DJI OM 4 then connect to see if the issue persists. Please keep us posted. Thank you

Hello there, solved the issue by uninstalling and doing the Bluetooth reset, maybe the issue was that we paired an iPhone to use with it, and maybe the DJi was looking for the iPhone and not finding the Oneplus no more.

Torresmo Posted at 9-17 04:34
Hello there, solved the issue by uninstalling and doing the Bluetooth reset, maybe the issue was that we paired an iPhone to use with it, and maybe the DJi was looking for the iPhone and not finding the Oneplus no more.

Perfect! We're glad to know that you already manage to isolate the issue. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.