SilentRust
 lvl.1
Canada
Offline
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Thanks, Stephen, I talked to tech support and they suggested a replacement. Playing around with it more I noticed that having the phone in portrait mode causes a significant increase in the sound compared to landscape mode, this is of course after I ensured everything was balanced correctly. In landscape mode, the sound is reduced substantially until you actively move it. I would deem that acceptable. In portrait mode, the sound and footage would be unacceptable in my opinion.
I will return the unit in hopes that mine is defective and not just poor design/materials.
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